James Line
Muskegon,MI
Summary
Diligent Security professional with Number years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Veteran security associate with demonstrated expertise in building, grounds, personnel and asset protection. Excellent observational, problem-solving and decision-making skills combined with detail-oriented nature, unparalleled integrity and sound judgment. Familiar with various weaponry and well-trained in successful strategies for emergency response and de-escalating conflicts.
Overview
27
27
years of professional experience
Work History
Security Officer
Blue Cross Blue Shield Of Michigan
Grand Rapids, MI
10.2004 - 09.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Reported suspicious activities and persons to law enforcement.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Reported irregularities such as fire and safety hazards to maintenance.
- Monitored employee activities, confirming compliance with security regulations.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Permitted entry with escort for approved persons into secure locations.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
- Authorized entrance papers and granted or denied entrance to building.
- Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.
- Identified violators and escorted departing personnel to guard against theft of property.
- Monitored and authorized entrance and departure of Number employees and visitors daily.
- Secured Number doors in office and main building.
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
- Participated in staff meetings, special events and professional development activities.
- Oversaw entry and exit of up to Number employees and visitors daily.
- Guided periodic property safety inspections and oversaw remedial action for potential hazards.
- Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
- Awarded position of visitation officer, working visitor reception desk as first contact point for persons entering facility.
- Acted quickly during emergency situations within Number Timeframe to reduce opportunity for damage and injury.
- Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
- Detailed security-related incidents into reports for dissemination to Job title.
Security Officer
Huffmaster Crisis Response
Grand Rapids, MI
11.2002 - 04.2004
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
Security Supervisor
Muskegon Mall
Muskegon, MI
09.1996 - 04.2002
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
- Developed improved training methods with focus on public safety and officer awareness.
- Trained Number new security officers in Timeframe period.
Enlisted Soldier
United State Army
El Paso, TX
09.1991 - 04.1993
- Operated and maintained armored vehicles.
- Attended required training sessions and seminars.
- Maintained required level of proficiency in use of firearms.
- Responded to and assisted in medical emergencies.
- Operated surveillance radar, communication systems and identification equipment.
- Upheld Branch dress and appearance regulations for professional appearance.
- Served in on-call capacity for last-minute or late-night taskings from leadership.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Monitored conditions for field artillery team during combat missions.
- Engaged targets in low-light conditions with night vision equipment.
- Implemented tactics, procedures, and techniques for defense systems.
- Secured and protected military property, assets and personnel.
Education
Fruitport High School
Fruitport, MI06.1988
Skills
- CPR Certified
- Team Player
- Security Regulation Enforcement
- Attentive and Observant
- Intruder Removal
- Ground Patrol
- CCTV Monitoring
- Employee and Visitor Screening
- Call and Complaint Investigation
- Medical Emergency Response
- Checking Credentials
- Traffic Patrol
- Investigative Skills
- Interior and Exterior Patrol
- Safety and Security
- Credentialing Process
- Perimeter Patrol
- Premises Patrols
- Commercial Property
- Prevention of Unauthorized Entry
- Theft Prevention Training
- Facility and Grounds Patrol
- Facility Protection
- ID Verification
- Emergency Preparedness
- Closed Circuit TV Systems
- Responding to Emergencies
- Personal Protection
- Adaptable and Flexible
- Escorting Customers
- Assigned Site Patrol
- Customer Inquiries
- Inspecting Buildings
- Administrative Duties
- Restricted Area Protection
- Reading Comprehension
- Fire Department Communication
- Law Enforcement Collaboration
- Intruder Response and Removal
- Detailed Activity Logs
- Security Team Coordination
- Pattern Recognition
- Asset Securing
- Foot and Vehicle Patrol
- Preventing Incidents
Accomplishments
- Successfully completed security training program.
- Military Training.
- Worked as security officer in retail, industrial, and health care industry.
- Currently certified on use of AED and CPR.
- 30 + years of experience in the security industry.
Timeline
Security Officer
Blue Cross Blue Shield Of Michigan
10.2004 - 09.2022
Security Officer
Huffmaster Crisis Response
11.2002 - 04.2004
Security Supervisor
Muskegon Mall
09.1996 - 04.2002
Enlisted Soldier
United State Army
09.1991 - 04.1993
Fruitport High School