Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Llewellyn

Miami,FL

Summary

Dedicated and motivated intelligence professional who holds a Top Secret/SCI clearance with over ten years of experience in critical thinking, problem solving, information gathering, and analysis. I am adaptable to changing environments and thrive in building lasting relationships with clients. I am a highly creative individual and feel strongest when enthusiastically engaging as a member of a team.

Overview

12
12
years of professional experience

Work History

US Army Counterintelligence Special Agent

United States Army Reserve
02.2023 - Current
  • Conducts foreign travel briefs and debriefs of 377th Military Intelligence Battalion (377th MI Bn) soldiers to ensure their safety and security as well as cultivate awareness of foreign intelligence threats.
  • Contributes to the vulnerability and threat assessment of the military installation where training of the 377th soldiers is conducted.
  • Contributes to the analytical and operational support requirement of United States Southern Command.
  • Participates in the operational tempo of B Company, 377th MI Bn counterintelligence training exercises, including but not limited to investigations, surveillance, briefings, liaison, and source operations.

Desktop Support Technician

University Of Miami
09.2013 - Current
  • Acts as first point of contact in the problem determination process for desktop, network, and security issues.
  • Provides quality customer service to all clients (faculty and staff) in a timely and professional manner.
  • Builds relationships and maintains customer-first mindset with clients to ensure their satisfaction and resolution with the issue.
  • Organizes and prioritizes support requests.
  • Monitors, administers, tracks, and verifies completion of support request tickets.
  • Prepares, installs, tests, and certifies any desktop configuration, including software drivers and security applications.
  • Provides analysis, relays results, and offers support to assure proper escalation during periods of substandard system performance or outages.
  • Monitors systems and performs scheduled software and hardware maintenance checks within the established frequencies to ensure efficient performance.
  • Responds to emergency situations quickly and professionally, mitigating potential damage from viruses or other threats to organizational systems/data integrity.

US Army Infantryman

United States Army
03.2015 - 07.2019
  • Performed as a rifleman of a fire team in 1st Battalion, 75th Ranger Regiment.
  • Operated and maintained combat weapons systems.
  • Conducted field training of various battle drills.
  • Conducted Multilateral Airborne Training for preparation of airfield seizure operations, a core mission set of the 75th Ranger Regiment.
  • Performed as the company communications chief while maintaining radio and signal equipment.

Education

35L Counterintelligence Special Agent Credentials -

US Army Counterintelligence Special Agent Course
Fort Huachuca, AZ
02.2023

Firefighter 1 And Firefighter 2 Certification -

South Carolina Fire Academy
Columbia, SC
05.2019

Bachelor of Music in Classical Guitar Performance -

Florida International University
Miami, FL
04.2010

Skills

  • Technical Support
  • Root Cause Analysis
  • Customer Service
  • Teamwork and Collaboration
  • Threat Awareness
  • Creativity

Timeline

US Army Counterintelligence Special Agent

United States Army Reserve
02.2023 - Current

US Army Infantryman

United States Army
03.2015 - 07.2019

Desktop Support Technician

University Of Miami
09.2013 - Current

35L Counterintelligence Special Agent Credentials -

US Army Counterintelligence Special Agent Course

Firefighter 1 And Firefighter 2 Certification -

South Carolina Fire Academy

Bachelor of Music in Classical Guitar Performance -

Florida International University

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