James Lombardi
PC/ Home Theater Technician
Melbourne,FL
Summary
Dedicated and technically skilled professional with a passion for PC and home theater installations. Boasts a proven track record of delivering high-quality workmanship in configuring, troubleshooting, maintaining advanced audio-visual systems, maintaining different kinds of computer systems and PC support. Adept at translating complex technical concepts to non-technical users. Excels in fast-paced environments, ensuring Completion of work by providing exceptional service and support.
Overview
8
8
years of professional experience
Work History
PC/ Home Theater Technician
Geek Squad - Best Buy
10.2016 - Current
- Boosted team efficiency through cross-training colleagues in various aspects of PC and Consumer Electronics technology.
- Developed comprehensive training programs for new hires, fostering professional growth among technicians.
- Educated end-users on best practices for maintaining optimal PC performance, increasing productivity.
- Continuously updated technical knowledge through professional development opportunities, ensuring expertise in the latest industry trends and technologies.
- Participated in ongoing professional development opportunities to stay current with industry trends and emerging technologies.
- Enhanced system performance by performing routine maintenance, software updates, and hardware upgrades.
- Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
- Increased repeat business by building strong relationships with clients through exceptional service delivery.
- Contributed to company growth by cross-selling additional products and services during installations when appropriate.
- Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
- Provided detailed documentation of completed work for accurate recordkeeping purposes, facilitating future maintenance or repairs as needed.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Customized setups for individual users based on their unique needs, enhancing overall productivity levels within the organization.
- Improved efficiency by providing remote support to end-users, addressing concerns in a timely manner.
- Optimized PC security by installing antivirus software and implementing best practices for data protection.
Education
High School Diploma -
Brick Township High School
Brick Town, NJ 05.2001 -
Skills
Problem-Solving
Timeline
PC/ Home Theater Technician
Geek Squad - Best Buy
10.2016 - Current
High School Diploma -
Brick Township High School
05.2001 -
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