James Louie
Kaneohe,Hawaii
Summary
Seasoned sales representative with broad experience in wholesale and manufacturing sectors, specializing in non-technical and non-scientific products. Skilled in building strong customer relationships, understanding client needs, and delivering tailored sales solutions. Demonstrated ability to increase market share through strategic negotiation and persuasive communication. Successfully expanded product lines into new markets, significantly enhancing revenue growth.
Overview
41
41
years of professional experience
Work History
Territory Service Representative
CHEP USA
Honolulu, Hawaii
10.2003 - 01.2026
- Managed the territory business operations in Hawaii for one of the leading global companies in supply chain and logistics.
- I managed our operations through the collection, compliance, and flow-through of our equipment in the local supply chain.
- Developed statewide recovery network with local trucking and recycling companies for the recovery and transportation of leased and stray shipping platforms back into equipment pool.
- Engaged, communicated, and educated local businesses on ownership rights to leased proprietary equipment used for shipping goods into Hawaii.
- Along the way, I built strong relationships with businesses of all sectors, including those in the retail, wholesale, distribution, recycling, and shipping industries.
- Prospected for new business and collection opportunities.
- Traveled quarterly to the neighboring islands and visited with our existing customers, along with our transportation and recovery partners.
- Collaborated with cross-functional teams within CHEP to optimize supply chain processes.
- Provided local support for equipment issues, ensuring prompt resolution for clients.
- Resolved customer issues and offered continual support throughout the collection, delivery, and sales processes.
- Attended regional team and national meetings for product development and compliance training.
- Maintained accurate records of customer interactions and transactions.
- Evolved role in asset recovery department into hybrid position as first full-time employee based in Hawaii.
Sales & Marketing Representative
Cox Broadcasting
Honolulu, Hawaii
11.2001 - 11.2002
- Generated leads through cold-calling, networking events, and targeted digital campaigns to expand client outreach.
- Assessed customer needs to develop and execute tailored media campaigns that effectively showcased client goods and services.
- Coordinated sponsored events promoting client products and services, incorporating local music entertainment to enhance audience engagement.
- Did radio sales and marketing for "Hawaiian 105 KINE," a contemporary Hawaiian music station under Cox Broadcasting Group.
Account Sales Manager
Dodge, Tanaka & Dodge Inc.
Honolulu, Hawaii
12.1984 - 08.2001
- Managed team of sales and merchandising associates, driving exceptional customer service and achieving sales targets.
- Established new accounts and serviced existing accounts, maintaining professional relationships to this day.
- Cultivated strong professional relationships with local suppliers and key retail clients, fostering long-term business growth.
- Presented product information, addressed customer inquiries, and negotiated terms of sale to secure profitable agreements.
- Sales territory included retail and wholesale customers on all major islands (Hawaii, Maui, Oahu, Kauai).
- Conducted headquarters calls, working with buyers at both chain and independent grocers in Hawaii.
- Scheduled store resets with local and national retailers.
- Experiencing selling grocery and household products as a food broker, manufacturer representative.
- Performed administrative duties such as scheduling appointments, preparing presentations, working on ad campaigns, pricing, and putting together LTL and container orders, etc.
Education
High School Diploma -
Hilo High School
Hilo, HI06-1979
Skills
Software Tools:
- MS Office
- Salesforce
- CRM (Siebel)
- SAP
- Teams
- Power BI
- Samsara
Work Skills:
- Multitasking
- Good listening
- Organizational skills
- Customer service
- Attention to detail
- Effective communication
- Supply chain management
- Territory operations
- Team collaboration
- Customer relationship management
- Network development
- Conducting stock audits
- Retail sales strategy
- Teamwork and collaboration
Timeline
Territory Service Representative
CHEP USA
10.2003 - 01.2026
Sales & Marketing Representative
Cox Broadcasting
11.2001 - 11.2002
Account Sales Manager
Dodge, Tanaka & Dodge Inc.
12.1984 - 08.2001
High School Diploma -
Hilo High School