Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lorena Austin

Farmington,MN

Summary

Responsible and mature Retail Sales Representative who thrives in fast-paced environments. Enjoys working as part of a team to achieve sales goals.

​Retail Sales Representative highly successful at meeting daily, weekly and monthly sales goals in a 100% commission sales environment.

Friendly and enthusiastic Retail Sales Associate. Highly successful at up-selling and promoting new products.

Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals.

Reliable Retail Sales Representative with a record of successfully contributing to team goals. Inventory management and merchandising experience.

Overview

36
36
years of professional experience

Work History

Territory Service Representative

Kellogg's Company
Minneapolis, Minnesota, United States
03.2013 - Current
  • Recommended merchandise to customers based on their needs and preferences.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Contacted other store locations to determine merchandise availability.
  • Engaged with customers in a sincere and friendly manner.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Built relationships with customers to increase likelihood of repeat business.
  • Contributed to team success by exceeding team sales goals.
  • Vacation relief ordering and working loads.
  • Back stock, display changes and Plano-Grams.

Owner / Operator / Hobby

Antiques Cove
Farmington, MN
11.2004 - Current
  • Promote return customers through excellent customer service.
  • Research and inventory of merchandise.
  • Small business office management, including website sales.

Fill Crew / Merchandiser

Shopko
Salem, Oregon, United States
12.1989 - 08.1999
  • Process daily invoices, scan merchandise and organize paperwork.
  • Packaging, sealing and labeling of boxes for merchandise shipping returns.
  • Unload trucks, stock and back stock merchandise.
  • Customer service                                 
  • Data Entry
  • 40 wpm keyboarding skills
  • Able to multi-task and prioritize work
  • Shipping & Receiving
  • Strong computer skills
  • Invoice processing
  • Excellent organizational skills

Education

High School Diploma - undefined

Winston Churchill High School
1988

Skills

  • Customer service-oriented
  • People-oriented
  • Retail merchandising specialist
  • Sales experience
  • Goal-oriented
  • Excellent communication skills
  • Excellent communication skills
  • Friendly demeanor
  • Strong work ethic
  • Outstanding interpersonal skills
  • Detail-oriented
  • Data entry

Timeline

Territory Service Representative

Kellogg's Company
03.2013 - Current

Owner / Operator / Hobby

Antiques Cove
11.2004 - Current

Fill Crew / Merchandiser

Shopko
12.1989 - 08.1999

High School Diploma - undefined

Winston Churchill High School

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Lorena Austin