Accomplished professional with expertise in crisis intervention and conflict resolution, honed at Hamilton County Sheriffs Department. Proven leader, promoted twice at Carriage House Car Wash, enhancing team performance. Skilled in surveillance equipment and interpersonal communication, ensuring safety and satisfaction. Adept at incident reporting and Microsoft Teams, driving operational excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Correctional Officer
Hamilton County Sheriffs Department
Cincinnati, OH
03.2024 - Current
Monitored inmate activities to ensure safety and compliance with facility rules.
Conducted regular inspections of cells and common areas for contraband detection.
Implemented crisis intervention techniques to resolve conflicts among inmates.
Utilized surveillance equipment to observe inmate behavior and report incidents.
Assisted in the transport of inmates to court appearances and medical appointments.
Prepared detailed reports on incidents, behaviors, and daily activities for records.
Collaborated with staff to maintain a secure and orderly environment within the facility.
Responded promptly to emergencies, following established protocols for safety management.
Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
Inspected cells and conducted random searches of common areas.
Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
Car Wash Manager
Carriage House Car Wash
Cincinnati , Ohio
06.2021 - 03.2024
Assisted customers by providing information on services and promotions offered.
Monitored vehicle entry and exit to manage traffic flow in the wash area.
Promoted to Team Lead in October 2021.
Trained new staff on operational procedures and company policies.
Promoted to Site Manager in October 2022.
Trained staff on equipment usage and safety protocols.
Managed inventory of cleaning supplies and equipment maintenance.
Scheduled shifts and assigned tasks to team members.
Ensured customer satisfaction through quality service standards.
Education
High School Diploma -
Walnut Hills High School
Cincinnati, OH
05-2020
Some College (No Degree) - Business Administration
University of Cincnnati
Cincinnati, OH
Skills
Crisis intervention
Surveillance equipment
Incident reporting
Conflict resolution
Interpersonal communication skills
Microsoft teams
Accomplishments
Class valedictorian of Corrections Academy class 140
Squad leader
Class treasurer
Selected into the Honor guard
Certification
CPR
Basic Police Academy - BAS 25-006
Stop stick deployment training
NHTSA radar/lidar
Traffic crash investigation
FEMA Introduction to Incident Command
FEMA National Incident Management System
Below 100
NHTSA Standard Field Sobriety Training
Crisis intervention
CD21 training
Timeline
Correctional Officer
Hamilton County Sheriffs Department
03.2024 - Current
Car Wash Manager
Carriage House Car Wash
06.2021 - 03.2024
High School Diploma -
Walnut Hills High School
Some College (No Degree) - Business Administration
Hamilton County Sheriff's Department POP Sites at Hamilton County Sheriffs DepartmentHamilton County Sheriff's Department POP Sites at Hamilton County Sheriffs Department