Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Majors

Lubbock,TX

Summary

Field Technician Supervisor with a proven track record at Cook & Boardman, adept at optimizing crew performance and enhancing customer satisfaction. Highly dependable and skilled in conflict resolution, I excel in developing improvement plans and utilizing Microsoft 365 for efficient scheduling. Committed to fostering a positive work environment and driving team success.

Overview

24
24
years of professional experience

Work History

Field Technician Supervisor

Cook & Boardman
Lubbock, TX
08.2020 - 01.2026

Coordinate and schedule jobs for 10-14 different crews on a daily, weekly, and monthly basis.

Supervise, coach, and care for 45+ technicians

Coordinate job requirements amongst a project management team, systems department, HR, and administration.

Developed improvement and promotion plans for each technician

Helped oversee warehouse operations and assisted warehouse management with inventory, maintenance, and manpower.

Inspect and ensure customer service and employee wellbeing

General Manager

Holland Gardens
Lubbock, TX
08.2013 - 04.2019
  • Developed and managed comprehensive scheduling systems to optimize resource allocation.
  • Oversaw nursery stock, bedding plant, garden center, landscaping, and plant health care departments.
  • Spearheaded research and development of innovative product lines.
  • Facilitated public gardening classes to enhance community knowledge and skills.
  • Oversaw and directed operations of 23 full-time employees and 10-12 part-time employees.
  • Transformed store layout and inventory into a Christmas-themed shop from August to January.
  • Designed and implemented custom merchandising displays to enhance product visibility.

ISA Certified Arborist

Tree Loving Care
Wolfforth, TX
12.2001 - 09.2011

Coordinate and schedule jobs for 10-14 different crews on a daily, weekly, and monthly basis.

Supervise, coach, and care for 45+ technicians

Coordinate job requirements amongst a project management team, systems department, HR, and administration.

Developed improvement and promotion plans for each technician

Helped oversee warehouse operations and assisted warehouse management with inventory, maintenance, and manpower.

Inspect and ensure customer service and employee wellbeing

Education

ISA CERTIFIED ARBORIST - Horticulture, Microbiology, Chemistry, Botany

International Society of Arboriculture
Atlanta, GA
05.2003

Skills

Extremely dependable

Always early and prepared

Adapts and improvises in difficult situations

Great at conflict resolution

Microsoft IOS, teams,365, etc

All Google platforms

QuickBooks time and scheduling

Quick learner and patient teacher

Mechanically inclined

Timeline

Field Technician Supervisor

Cook & Boardman
08.2020 - 01.2026

General Manager

Holland Gardens
08.2013 - 04.2019

ISA Certified Arborist

Tree Loving Care
12.2001 - 09.2011

ISA CERTIFIED ARBORIST - Horticulture, Microbiology, Chemistry, Botany

International Society of Arboriculture
James Majors