
Field Technician Supervisor with a proven track record at Cook & Boardman, adept at optimizing crew performance and enhancing customer satisfaction. Highly dependable and skilled in conflict resolution, I excel in developing improvement plans and utilizing Microsoft 365 for efficient scheduling. Committed to fostering a positive work environment and driving team success.
Coordinate and schedule jobs for 10-14 different crews on a daily, weekly, and monthly basis.
Supervise, coach, and care for 45+ technicians
Coordinate job requirements amongst a project management team, systems department, HR, and administration.
Developed improvement and promotion plans for each technician
Helped oversee warehouse operations and assisted warehouse management with inventory, maintenance, and manpower.
Inspect and ensure customer service and employee wellbeing
Coordinate and schedule jobs for 10-14 different crews on a daily, weekly, and monthly basis.
Supervise, coach, and care for 45+ technicians
Coordinate job requirements amongst a project management team, systems department, HR, and administration.
Developed improvement and promotion plans for each technician
Helped oversee warehouse operations and assisted warehouse management with inventory, maintenance, and manpower.
Inspect and ensure customer service and employee wellbeing
Extremely dependable
Always early and prepared
Adapts and improvises in difficult situations
Great at conflict resolution
Microsoft IOS, teams,365, etc
All Google platforms
QuickBooks time and scheduling
Quick learner and patient teacher
Mechanically inclined