James Martin-Nelson
Phoenix,AZ
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
17
17
years of professional experience
Work History
Professional Disc Jockey
Self Employed
Phoenix, AZ
02.2007 - Current
- Promoted client satisfaction through effective communication and understanding of their musical preferences, resulting in positive feedback and repeat bookings
- Performed on-site troubleshooting and technical advising by installing lighting programming, sound systems, and tv systems
- Managed sound equipment setup, maintenance, and breakdown efficiently at all events, ensuring optimal audio quality throughout performances.
Education
High School Diploma -
Pinnacle High School
12-2003
Skills
- Call Management
- Account Updating
- Report Generation
- Scheduling
- Paperwork Processing
- Consultative Sales
- Data Entry
- Inbound and Outbound Calling
- Data Collection
- Complaint Resolution
- Product Knowledge
- Appointment Scheduling
- Follow-Up Skills
- Grammar
- Complaint Handling
- Report Creation
- Building Rapport
- Escalation Management
- Computer Proficiency
Timeline
Professional Disc Jockey
Self Employed
02.2007 - Current
High School Diploma -
Pinnacle High School