Summary
Overview
Work History
Education
Skills
Certification
Military Service
Timeline
Generic

James Mason

North Mankato,MN

Summary

Results-driven HVAC and Maintenance Engineer with expertise in optimizing systems for hotel and industrial operations. Enhances guest comfort and safety through rigorous inspections and effective emergency response protocols. Implements proactive maintenance strategies that minimize downtime and ensure compliance with safety regulations, delivering reliable service and operational efficiency.

Overview

1
1
Certification
11
11
years of professional experience

Work History

Maintenance Engineer

Fairfield Inn & Suites
Mankato, MN
05.2024 - Current
  • - Maintained hotel facilities daily to enhance guest comfort, safety, and operational efficiency.
  • - Assisted with HVAC troubleshooting, repairs, and routine upkeep to keep climate control reliable across properties.
  • - Supported pool operations by testing water quality, maintaining equipment, and following safety rules.
  • - Completed routine inspections of hotel systems, documented findings, and kept service logs accurately.
  • - Responded promptly to emergency repair calls, minimizing downtime and ensuring guest satisfaction.
  • Serviced HVAC systems to maintain efficient operation and enhance guest comfort. to ensure optimal guest comfort and safety.
  • Conducted regular inspections of hotel facilities for maintenance needs.
  • Repaired plumbing issues to prevent disruptions in guest services.
  • Collaborated with housekeeping to address maintenance concerns promptly.
  • Developed and implemented preventive maintenance schedules for equipment and systems to prevent issues.
  • Assisted in training new staff on maintenance procedures and safety protocols.
  • Responded quickly to emergency repair requests from guests and staff.
  • Coordinated with vendors for specialized repairs and equipment servicing.
  • Maintained records of scheduled maintenance activities.
  • Responded quickly to emergency breakdowns to minimize disruption of production.
  • Provided technical support to other team members when needed.
  • Ensured compliance with safety regulations during all maintenance operations.
  • Conducted regular inspections of facility machinery for signs of wear or damage.
  • Created preventive maintenance schedules for all relevant machinery.
  • Communicated effectively with supervisors regarding progress updates on assigned projects.
  • Assessed the need for spare parts inventory and placed orders accordingly.
  • Diagnosed mechanical problems and identified appropriate solutions.
  • Efficiently executed shutdowns for planned maintenance.
  • Troubleshot electrical systems using digital multimeters and other testing instruments.
  • Tested and inspected machinery or equipment to diagnose machine malfunctions.
  • Repaired malfunctioning components using hand tools, power tools, and other specialized equipment.
  • Assisted in the installation of new equipment according to design specifications.
  • Investigated root causes of recurring problems within the plant environment.
  • Monitored and adjusted systems to ensure optimal performance levels.
  • Developed detailed reports on equipment malfunctions or repairs performed.
  • Contacted suppliers and equipment manufacturers to obtain specialized operational information.
  • Examined blueprints to identify specifications and requirements for maintenance tasks., schematics, drawings, technical manuals for troubleshooting purposes.
  • Diagnosed and repaired mechanical issues according to industry standards.
  • Negotiated maintenance contracts, ensuring favourable terms and reliable service provision.
  • Assessed training needs of maintenance personnel and organized relevant skill development sessions.
  • Evaluated new technology and tools for potential application in maintenance operations, driving innovation.
  • Updated maintenance logs and reports accurately, facilitating effective tracking and planning.
  • Analyzed failure trends to prevent recurrence and improve system reliability.
  • Administered the maintenance budget, optimizing resource allocation and expenditure control.
  • Managed emergency repairs on critical systems, minimizing downtime and production losses.
  • Coordinated with external vendors for the procurement of parts and services, ensuring cost-effective solutions.
  • Performed diagnostics and troubleshooting of mechanical, electrical, and plumbing systems to identify root causes of failures.
  • Led the installation of new equipment, ensuring compliance with technical specifications and safety standards.
  • Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
  • Installed equipment to improve energy or operational efficiency of residential or commercial buildings.
  • Diagnosed and corrected mechanical problems using blueprints, repair manuals or parts catalogs.
  • Planned and laid out repair work using diagrams, drawings or schematic diagrams.
  • Aligned and balanced new equipment after installation.
  • Adjusted devices or control instruments using hand tools, levels or straightedges.

Cashier

The Market
Madison Lake, MN
06.2023 - 05.2024
  • Assisted customers with purchases, ensuring friendly and professional service to enhance the shopping experience.
  • Helped customers complete purchases while maintaining friendly, professional service.
  • Processed cash, credit, and electronic payments accurately and efficiently.
  • Addressed customer questions and resolved concerns promptly, contributing to positive service outcomes.
  • Delivered accurate cash, credit, and electronic payment handling.
  • Processed customer transactions efficiently at the checkout counter.
  • Answered customer questions and resolved concerns promptly with strong service.
  • Resolved customer questions and concerns quickly to maintain service quality.
  • Delivered strong customer service by addressing questions and resolving concerns quickly.
  • Supported positive customer experiences through friendly assistance during purchases.
  • Handled cash, credit, and electronic payment methods accurately.
  • Kept checkout area clean and organized to support smooth daily operations.
  • Processed cash, credit, and electronic payments accurately at the checkout.
  • Contributed to smooth checkout operations through clean, organized workspace upkeep.
  • Assisted customers with product inquiries and selection.
  • Kept cashier area clean and organized to facilitate efficient checkout operations.
  • Collaborated with team members to improve customer service experiences.
  • Monitored inventory levels and reported shortages to management.
  • Resolved customer complaints in a professional manner.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated a cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Executed additional tasks determined by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Delivered a high level of customer service to patrons using active listening and engagement skills.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Worked closely with front-end staff to assist customers.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Followed company security procedures for handling large sums of money.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Answered customer inquiries regarding store policies and procedures.
  • Preserve appearance of store by arranging and replenishing displays and merchandise racks.
  • Helped with purchases and signed customers up for the reward program.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Scanned merchandise using a point-of-sale system for accurate purchase totals.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Discounted purchases by scanning and redeeming coupons.
  • Organized promotional displays or arranged merchandise on counters or tables to promote sales.
  • Used suggestive selling techniques to promote add-on sales.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Maintained work area and kept cash drawer organized.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Counted money in cash drawers at the beginning of a shift to ensure amounts were correct.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Built and maintained productive relationships with employees.
  • Answered customers' questions and provided information on store procedures or policies.
  • Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.
  • Processed customer payments quickly and returned exact change and receipts.

HVAC Technician

Jenson Heating and Cooling
Geneva, MN
06.2021 - 06.2022
  • - Installed, maintained, and repaired residential and commercial HVAC systems.
  • - Performed preventive maintenance and inspections to extend system lifespan and improve energy efficiency.
  • - Diagnosed and resolved HVAC malfunctions, providing cost-effective and timely solutions.
  • - Provided clear explanations of repair needs and maintenance recommendations, fostering trust and satisfaction among clients.
  • Diagnosed HVAC issues using specialized tools and equipment.
  • Conducted routine inspections to ensure system efficiency and safety.
  • Collaborated with team members to complete complex repair projects.
  • Educated clients on effective HVAC system use and maintenance practices, enhancing overall system performance.
  • Responded promptly to urgent HVAC repair calls, ensuring timely resolution of critical issues.
  • Replaced filters, belts, and other components during scheduled maintenance visits.
  • Adhered to safety regulations while performing all installation and repair tasks.
  • Performed preventive maintenance on HVAC systems to ensure peak performance and energy efficiency.
  • Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
  • Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, heat pumps and duct systems.
  • Cleaned evaporator coils, condensate drains and blower wheels to maintain optimal efficiency of the unit.
  • Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation.
  • Documented all repair work performed on HVAC units according to company standards.
  • Checked pressure readings on system gauges to identify malfunctions. on gauges connected to the system in order to diagnose any malfunctions.
  • Troubleshot complex control circuits involving relays, transformers and switches.
  • Maintained and serviced HVAC systems and refrigeration equipment.
  • Replaced worn out filters at regular intervals to improve air quality inside the premises.
  • Calibrated thermostats, tested capacitors and checked refrigerant levels for proper functioning of the system.
  • Recovered refrigerant from old HVAC units prior to disposal according to local environmental regulations.
  • Examined heating and air conditioning systems and air compressors for signs of defects or malfunction.
  • Followed safety procedures when working on high voltage wiring or gas lines.
  • Performed routine checks on various components of the system such as contactors, relays and solenoids.
  • Assisted senior technicians with more complicated tasks such as replacing compressors or installing large air handlers.
  • Resolved customer complaints regarding installation or service issues in a timely manner.
  • Assembled sheet metal pieces into ductwork sections using rivets or screws.
  • Adjusted controls to obtain desired temperature settings within the home or office environment.
  • Attended seminars and workshops related to advances in HVAC technology for professional development purposes.
  • Assessed efficiency of HVAC and refrigeration systems to provide feedback to customers.
  • Promptly responded to complaints about temperature problems during massive heatwave and conducted assessments to determine causes and target solutions.
  • Responded to customer inquiries and complaints, providing timely and effective solutions to HVAC issues.
  • Assisted in the selection and sizing of HVAC equipment for new installations, based on detailed load calculations.
  • Coordinated with contractors and construction teams on new installations and major repair projects.
  • Conducted air quality tests and recommended solutions for improving indoor air quality in residential and commercial settings.
  • Provided technical support and guidance to clients on the operation and maintenance of their HVAC systems.
  • Managed inventory of HVAC parts and supplies, ensuring availability of necessary components for repairs and installations.
  • Calibrated HVAC equipment and systems for optimal performance and energy efficiency.
  • Tested pipe joints and connections for potential leaks to maintain system integrity., tubing joints, and connections for leaks.
  • Repaired parts by using technical knowledge, special tools and soldering skills.
  • Put in new gas lines, wiring and other support components for HVAC systems.
  • Cut and drilled holes in floors, walls and roofs to install equipment using power saws and drills.
  • Tracked repairs made, including labor time and parts used, for accurate billing., labor time and parts used to calculate bill.
  • Inspected job site before project start to identify obstacles and resolve issues.
  • Led teams to complete large installation projects on time and within specific parameters outlined in customer documentation.
  • Trained and guided employees on the correct methods for performing different repairs and maintenance services.

HVAC Technician

Tradesmen International
Rochester, MN
03.2016 - 04.2021
  • - Provided HVAC installation, maintenance, and repair services on a variety of commercial and industrial job sites.
  • - Supported large-scale construction and renovation projects, ensuring HVAC systems complied with safety and performance standards.
  • - Performed troubleshooting on complex heating and cooling systems, reducing downtime and improving reliability.
  • - Collaborated with contractors and project managers to complete assignments on time and to client specifications.
  • Installed HVAC systems in residential and commercial buildings to ensure comfort and efficiency.
  • Diagnosed HVAC issues by employing specialized tools and equipment for accurate assessments.
  • Conducted routine inspections to ensure system efficiency and safety.
  • Guided clients on effective HVAC system use and maintenance practices to extend system lifespan.
  • Responded promptly to service calls for urgent HVAC repairs and troubleshooting.
  • Adhered to safety regulations while performing all installation and repair tasks.
  • Executed preventive maintenance on HVAC systems, maintaining peak performance and enhancing energy efficiency.
  • Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
  • Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, heat pumps and duct systems.
  • Cleaned evaporator coils, condensate drains and blower wheels to maintain optimal efficiency of the unit.
  • Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation.
  • Documented all repair work performed on HVAC units according to company standards.
  • Checked pressure readings on gauges to identify and diagnose malfunctions in HVAC systems.
  • Troubleshot complex control circuits involving relays, transformers and switches.
  • Maintained and serviced HVAC systems and refrigeration equipment.
  • Replaced worn out filters at regular intervals to improve air quality inside the premises.
  • Calibrated thermostats, tested capacitors and checked refrigerant levels for proper functioning of the system.
  • Inspected electrical wiring of existing HVAC systems to identify potential problems and safety hazards.
  • Recovered refrigerant from old HVAC units prior to disposal according to local environmental regulations.
  • Examined heating and air conditioning systems and air compressors for signs of defects or malfunction.
  • Followed safety procedures when working on high voltage wiring or gas lines.
  • Resolved customer complaints regarding installation or service issues in a timely manner.
  • Adjusted controls to obtain desired temperature settings within the home or office environment.
  • Assembled sheet metal pieces into ductwork sections using rivets or screws.
  • Assessed efficiency of HVAC and refrigeration systems to provide feedback to customers.
  • Attended seminars and workshops related to advances in HVAC technology for professional development purposes.
  • Provided customers with information about new technologies available for their heating and cooling system upgrades.
  • Promptly responded to complaints about temperature problems during a massive heatwave and conducted assessments to determine causes and target solutions.
  • Adept at reading blueprints of electrical equipment.
  • Responded to customer inquiries and complaints, providing timely and effective solutions to HVAC issues.
  • Designed and implemented custom HVAC solutions to meet specific customer requirements and building specifications.
  • Managed inventory of HVAC parts and supplies, ensuring availability of necessary components for repairs and installations.
  • Monitored and adjusted building automation systems to improve HVAC system performance and efficiency.
  • Diagnosed and repaired faults in HVAC systems, including refrigerant leaks, electrical issues, and mechanical failures.
  • Performed emergency repairs on HVAC systems to restore heating and cooling services in critical situations.
  • Completed basic repairs such as changing belts, servicing fans and motors and cleaning coils, strainers and filters to optimize equipment performance.
  • Repaired parts by using technical knowledge, special tools and soldering skills.
  • Reviewed work orders and discussed with supervisors.
  • Mounted compressors, condensers and other components in specified locations using hand tools and various welding equipment.
  • Put in new gas lines, wiring and other support components for HVAC systems.
  • Inspected job site before project start to identify obstacles and resolve issues.
  • Tracked repairs made, labor time and parts used to calculate the bill.
  • Trained and guided employees on correct methods for performing different repair and maintenance services.
  • Led teams to complete large installation projects on time and within specific parameters outlined in customer documentation.

Education

High School Diploma -

Barron High School
Barron, WI
01-1969

Skills

  • HVAC services
  • HVAC troubleshooting
  • Refrigeration systems maintenance
  • Maintenance strategies
  • Maintenance scheduling
  • Inspections and records
  • Emergency response
  • Safety compliance (OSHA/EPA)
  • Facility management
  • Inventory management
  • Teamwork and communication
  • Customer conflict resolution
  • Work environment organization

Certification

- EPA Section 608 Certification (Refrigerants)

Military Service

  • United States Army
  • 1986 1988
  • - Served honorably, developing discipline, teamwork, and technical problem-solving skills.
  • - Gained hands-on experience in maintaining equipment and supporting operational readiness.
  • - Maintained high standards of safety, reliability, and performance under demanding conditions.

Timeline

Maintenance Engineer

Fairfield Inn & Suites
05.2024 - Current

Cashier

The Market
06.2023 - 05.2024

HVAC Technician

Jenson Heating and Cooling
06.2021 - 06.2022

HVAC Technician

Tradesmen International
03.2016 - 04.2021

High School Diploma -

Barron High School

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