James Mason
North Mankato,MN
Summary
Maintenance engineer with experience supporting hotel and industrial HVAC systems through preventive maintenance and emergency repairs. Coordinate troubleshooting and repairs across plumbing, electrical, refrigeration, and building systems to maintain reliable operation. Focus on guest room readiness, safety, and downtime reduction.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Maintenance Engineer
Candlewood Suites Mankato East by IHG
Mankato, Minnesota
11.2025 - Current
- Supported preventive maintenance for HVAC, plumbing, electrical, and refrigeration systems.
- Handled work orders and guest repair requests in line with IHG service standards.
- Repaired appliances, lighting, locks, and furniture across hotel operations.
- Monitored pool, laundry, and utility equipment to support safe, efficient operation.
- Worked with front desk and housekeeping teams to keep rooms ready and reduce downtime.
- Followed safety procedures, building codes, and property cleanliness requirements.
- Documented scheduled maintenance activities to track service history. of scheduled maintenance activities.
- Responded quickly to emergency breakdowns to limit production disruption.
Maintenance Engineer
Fairfield Inn & Suites
Mankato, MN
05.2024 - 12.2025
- Supported daily hotel maintenance tasks to improve guest comfort, safety, and operational flow.
- Assisted with HVAC diagnostics, repairs, and routine upkeep to keep climate control systems reliable across properties.
- Helped manage pool operations by testing water quality, maintaining equipment, and following safety procedures.
- Responded quickly to emergency repair calls to reduce downtime and support guest satisfaction.
- Repaired appliances, lighting, locks, and furniture throughout hotel operations.
- Diagnosed and corrected mechanical problems using blueprints, repair manuals, and parts catalogs.
- Dismantled machines, equipment, and devices to access and remove defective parts.
Cashier
The Market
Madison Lake, MN
06.2023 - 05.2024
- Processed customer purchases accurately and efficiently at the store.
- Processed cash, credit, and gift card payments accurately to maintain transaction integrity.
- Resolved customer complaints promptly to enhance satisfaction and foster loyalty.
- Assisted customers with product inquiries and selections to enhance overall shopping experience.
- Trained new cashiers on register use and customer service best practices.
- Worked with team members to improve checkout flow during busy periods.
- Managed inventory by restocking shelves and reporting low stock levels regularly.
Injury Recovery
Jensen Heating & Cooling
05.2022 - 05.2023
- Prioritized recovery and rehabilitation following accidental injury to ensure a full return to health.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
HVAC Technician
Jensen Heating and Cooling
Geneva, MN
06.2021 - 06.2022
- Installed heating and cooling systems in residential and commercial properties.
- Diagnosed and repaired HVAC problems using specialized tools and equipment.
- Conducted routine maintenance on HVAC equipment, ensuring optimal performance and reliability.
- Followed local codes and safety standards during installation.
- Educated customers on HVAC system operation and maintenance, promoting informed usage and care.
- Collaborated with team members to streamline service delivery processes, enhancing overall efficiency.
- Assisted in training junior technicians on safety protocols and best practices.
- Kept accurate service records for completed work and repairs.
HVAC Technician
Tradesmen International
Rochester, MN
03.2016 - 04.2021
- Installed, repaired, and maintained residential HVAC equipment, including furnaces, air conditioners, heat pumps, and duct systems.
- Installed heating and cooling systems for residential and commercial properties.
- Diagnosed and corrected HVAC problems using specialized tools, enhancing system reliability and customer satisfaction.
- Completed routine maintenance on HVAC equipment, ensuring reliable operation and extending equipment lifespan.
- Performed preventive maintenance on HVAC systems to support peak performance and energy efficiency.
- Replaced defective components in heating and cooling systems, restoring optimal performance and ensuring comfort for clients.
- Followed local regulations and safety standards during installations.
- Kept accurate service records for completed work and repairs.
- Worked with team members to improve service delivery processes.
Education
High School Diploma -
Barron High School
Barron, WI01-1969
Skills
- HVAC services and troubleshooting
- Refrigeration systems maintenance
- Preventive maintenance
- Maintenance planning
- Emergency repair response
- Inspections and documentation
- Safety compliance
- Building systems maintenance
- Team collaboration
- Teamwork and communication
- Workplace safety practices
- Guest service support
Certification
EPA Section 608 Certification (Refrigerants)
Military Service
- United States Army
- 1986 - 1988
- - Served honorably, developing discipline, teamwork, and technical problem-solving skills.
- - Gained hands-on experience in maintaining equipment and supporting operational readiness.
- - Maintained high standards of safety, reliability, and performance under demanding conditions.
Timeline
Maintenance Engineer
Candlewood Suites Mankato East by IHG
11.2025 - Current
Maintenance Engineer
Fairfield Inn & Suites
05.2024 - 12.2025
Cashier
The Market
06.2023 - 05.2024
Injury Recovery
Jensen Heating & Cooling
05.2022 - 05.2023
HVAC Technician
Jensen Heating and Cooling
06.2021 - 06.2022
HVAC Technician
Tradesmen International
03.2016 - 04.2021
High School Diploma -
Barron High School