James Mauzard
Miami,FL
Summary
I am a hardworking individual seeking employment in your outstanding Company. My years of work experience will allow me to be a great asset to any company. I have the ability to learn fast and bring forth a motivated attitude and a variety of powerful skills. I am committed to utilizing my skills to further the mission of your company. I have been proven a great ability to establish and maintain excellent communication and relationships with clients and team members. I also have excellent time management skills combined with a superior knowledge of the Security and Law Enforcement. I am Bilingual, hardworking, and ready to join your great team
Overview
11
11
years of professional experience
Work History
Interstate Security and Corporation
Florida
06.2023 - Current
- Securing the premises and personnel by staying on patrol
- Monitoring surveillance equipment
- Performing building inspections
- Guarding entry points, and verifying visitors.
- Completes reports by recording observations, information, occurrences, and surveillance activities.
- Interviews witnesses and obtains signatures as needed.
- Maintains environment by monitoring and setting building and equipment controls.
- Contributes to team effort by accomplishing related results as needed.
State Police Officer
Commissariat De Petion Ville
Port-au-Prince
05.2015 - 04.2023
- Patrolled assigned areas to enforce laws and regulations.
- Conducted investigations of traffic accidents, suspicious activity and other criminal offenses.
- Provided assistance to victims of crime, including providing emotional support and information about available resources.
- Responded to emergency calls for service in a timely manner.
- Interviewed suspects, witnesses and victims to obtain information regarding incidents or cases under investigation.
- Maintained accurate records of all activities, including arrests, citations and warnings issued.
- Enforced state statutes related to motor vehicles, drugs, alcohol violations and other criminal acts.
- Developed strategies for proactive patrol operations in order to identify potential threats or criminal activity.
Customer Service
Cyber Cafe
Port-au-Prince
01.2013 - 05.2015
- Monitored monthly customer service metrics for each customer service associate.
- Developed customer service standards and trained personnel in customer service procedures.
- Supervised and trained customer service staff to ensure excellent customer service delivery.
- Provided guidance to customer service staff in resolving complex customer service issues.
Education
Police Certification - Criminal Justice
Police Academy
Port Au Prince, Haiti08.2015
High School -
Lycée Toussaint Louverture
06.2013
Skills
- Computer Skills
- Communication Skills
- Time Management Skills
- Leaderships Skills
- Multitasking Skills
- Problem Solving Skills
- Strong Communication Skills
- Conflict Resolution
- Critical Thinking
- Interpersonal Communication
- Time Management
- Attention to Detail
Languages
- Haitian Creole
- French
- English
Hobbies and Interests
- Running
- Gym
- Swimming
Timeline
Interstate Security and Corporation
06.2023 - Current
State Police Officer
Commissariat De Petion Ville
05.2015 - 04.2023
Customer Service
Cyber Cafe
01.2013 - 05.2015
Police Certification - Criminal Justice
Police Academy
High School -
Lycée Toussaint Louverture
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