Andrew Wahl
Summary
Business Professional with a vast and proven track record of accomplishments in diverse industries, organizations, and environments, such as dental, medical, bio-medical, construction, chemical manufacturing, entertainment, safety, top ten lab manufacturing in the U.S., fortune 500 such Microsoft Business, Xerox, At&t, and others. Purveyor of sage consultation in multiple areas or specialties, such as management, administration, and sales & marketing. For instance, in local and nationwide dental offices, clinics, laboratories, manufacturing, and consulting firms, I carried out several responsibilities with serious organizations requiring a dedicated professional with broader skill sets and experience in business & development of their operations (including streamlining and restructuring ops). With a profound passion for total quality management principles and "kaizen" applications and dedicated methodology to continuous improvement in personal and professional life. A published author on a handful of practical and research articles for the dental industry: Dental Towne, Dental Economics.
Tech-savvy innovator with hands-on experience in emerging technologies and a passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adapt to leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Experienced leader prepared for the role of Managing Director with strategic planning, business development, and operational management. Utilizes strategic insights to align company goals with market opportunities. I use independent decision-making skills and sound judgment to positively impact company success.
Sales expert prepared for leadership roles. Skilled in market analysis, lead generation, and negotiation.
Knowledgeable Dental Laboratory professional with a relevant and proven track record in driving business growth and cultivating lasting client relationships. Demonstrated success in leading sales by creating a sales force under Trident Labs, which expanded from unique laboratory services to general public consumption of locally or centralized manufactured dental products, such as mouth wash, and others, that helped teams to meet and exceed targets with notable achievements in expanding market share and enhancing customer satisfaction. Utilized strategic planning and effective communication to drive team performance and ensure consistent results.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Royal
- Security Service, Inc
- Security, HOAs, Patrol & Traffic/Parking Enforcement Van Nuys, CA
- State License PPO 12560
- I performed general patrol duties during either day, swing, or graveyard 10–12-hour shifts.
Rover
Secural Security Corporation Inc
- Safety & Security services, /Patrol, Calabasas Unified School District Campuses & other municipalities & private schools
- Private and commercial residences
- State License PPO 7563
- FKA., Pacific Protection Services, Inc
- Security, standing, on-foot & bike patrols
- Responsibilities (Generalist) Advise, manage, and meet compliance with California safety and privacy protocols
- Provide and assist with daily operations completely unsupervised
- Managed projects from manufacturing, allocation, resources, data handling, vendors, and inventory through a complex and fast-paced stressful environment, meeting deadlines, troubleshooting, and problem-solving
- Evaluate and resolve systems and programming issues
- A tailored management decision and reporting
- Monitor and establish employee tasks, information, and performance
- Investigate and address human resource and employee violations within the organization, not limited to OSHA, safety, and security internally (employee surveillance)
- Verbal and written communication with clients & prospects
- Solo car patrolman 10-hour shift
- Secure business and residential customers with alarm (silent & not) first responder
- Communicate with dispatch in parking enforcement situations
- Assist and provide exceptional customer service and PR
- Campus security under Secural Corp for Calabasas school district and other local private schools and certain denominations in the West Valley
- Remain cordial and respectful during all interactions with the general public
- Exceptional groom and meet professional dress code, including securing personal duty gear, others: exceeding all expectations
- Rio Hondo Regional Training Center graduated in modules II & III
- Fully duty belt & gear, including Level II Armor.
Managing Director
PBSManagement Solutions
10.2011 - Current
- (s) lead/participation:
- PM building teams in a more modern and mentoring style
- Lean approach to manufacturing schemes overseeing multiple groups, departments, and team leaders from various social and ethnic backgrounds.
- Set clear and attainable individual and group goals, such as time and on-schedule management, MTOs, workflow (analog and digital), and productivity.
- Establish a two-way communication with patients, clients, investors, directors, managers, and supervisors to improve the organization's perception of team and group efforts, collaborating as a hands-on mentor, guiding counselor, and manager.
- Constantly promote and advise on technology and operational methods to improve TQM metrics and department goals.
- Suggest and promote safety and security protocols in key areas such as physical security, AI, IoT, surveillance, investigation of WC fraud, false claims and allegations, Labor Board representations, etc.
- Work multiple corporate security solo projects involving inside corporate or business espionage, surveillance, remote CCTV, establishing security protocols and labor safety recommendations, account takeover fraud or ATO., e.g., Top 10 manufacturing laboratories (dental) located in LAC and OC.
- Consistently working, collaborating side-by-side with IT personnel, setting cybersecurity protocols, such as SSL, SSH, VPN, and IoT, to prevent fraudulent activities and staff risk management accountability.
- Audit performance and compliance with health code and other local and federal requirements
- In permanent communication with managing partners, business owners, DSO production and facility managers, managing dentists, and floor supervisors
- Establishing new protocols and procedures strategically without interfering with or affecting the current status quo to mitigate pre-existing conditions.
- Work on a variety of projects for the Film industry in LA and surrounding filming locations; examples: Entertainment Industry, coordinator under 705 facilities “Mandalorian T.V.:
- Show S2 & S3,” “Boba Fett T.V.
- Show S1,” “Ahsoka Tano T.V.
- Show S1,” and “Dead to Me, T.V.
- Show S2.”
- Other assignments include policies and procedures, safety and security, OSHA, and compliance regulations.
- Optimized supply chain operations for improved efficiency, reducing lead times for order fulfillment.
- Developed and executed business and sales strategies that resulted in significant growth and increased profitability.
- Negotiated new annual contracts and service agreements with vendors for prime pricing.
- Implemented risk mitigation strategies proactively addressing potential challenges and ensuring robust organizational resilience in the face of market fluctuations.
- Spearheaded cost-saving measures, reducing operational expenses while maintaining quality standards.
- Spearheaded successful business development initiatives aligned with the company's strategy and core competencies.
- Launched staff engagement, gender diversity, and cultural programs in addition to robust reporting tool that increased operational quality.
Technology Account Consultant & Advising Role
A&M Dental Lab
04.2022 - 09.2022
- (Special Project & Acquisitions), Main technical and customer dental consultant with a strong foundation in dental procedures; areas such as implants, hybrids, all-on-fours, diagnosis, treatment coordination, chair side & delivery, case management, digital workflow, quality supervision of impressions and molds, not limited to meeting CDA protocols, procedure, DSO policies, and safety.
- Manage a group of 40 people from all ages and ethnic groups.
- Managed workflow and an average of 50-plus daily calls, including seeing patients, assisting dentists with patient issues, troubleshooting product fabrication, and meeting specifications (Rx).
- I worked almost the total time unsupervised and coordinated different team leaders, including office TX coordinators, back and front office members, and managing case dentists.
- I reduced remake ratios from 17-22% at arrival to a medium average of 5.6% at my departure.
- Increased revenue for all-on-four, hybrid, and new implant (custom-designed) treatments by providing online support, case evaluation, and mapping until delivery.
- Reduced the number of poor and bad digital scans and tangible impressions by looking closely with dentists, such as assisting during impressions taken under supervision by a licensed and authorized managing dentists.
- Delivered exceptional customer service by addressing concerns promptly and professionally.
- Enhanced client relationships by providing personalized financial advice and efficient account management.
- Mentored junior staff members, fostering a collaborative work environment conducive to professional growth and development.
- Implemented effective communication strategies to maintain clarity between team members and clients throughout project lifecycles.
- Identified new business opportunities through comprehensive market research and analysis.
- Organized and managed detailed records for all accounts, ensuring accurate data tracking and reporting capabilities.
Executive Director & Business Development Sales Ex
Puche Dental Lab & California Dental Products
02.2015 - 03.2020
- Mainly responsible for stabilizing and reengineering manufacturing, productivity, customer service, technical operations, and overall business activities.
- An overall business transformation to resolve system malfunctions and program implementations.
- Risk assessment and acquisitions, specific directives on expansion and development (modernization of fabrication methods, from analog to digital functions).
- Introduced IT tools to productivity and manufacturing operations for better lead times and deliveries.
- Reduced fabrication times from 6-7 days to three days on average.
- Applied human resource tools for employee performance initiatives and cultural refreshment (setting up the foundation) for management implementation.
- Increase (overall) effectiveness and efficiency in all processes throughout the organization, increasing revenue margins closer to 4% in the first year to 14% in the last year
- Reduced overhead and waste costs associated with business operations by 15-20% by setting new productivity levels and jets through the organization without affecting morale or daily activities.
- Improved corporate accounts (DSO) such as West Coast, PDS, and Inter-dent, to name a few, price and Rx fulfillment and utilization of services both on the road (providing chair-site support) to all locations when required, in both technical, treatment, quality and customer service (both dentists and patients).
- Coordinated training initiatives with industry giants, such as Nobel Biocare, Henry Schein, and Bio-horizons, to name a few.
- Introduced new methods, assignments, techniques, processes, and procedures to a staff of approximately 65 members from all ages, backgrounds, and skill sets.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Built relationships with donors, government officials and other organizations to secure funding and support for organization.
- Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
- Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
- Represented organization to local public by giving presentations and speeches and participating in community events.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
- Developed strategic partnerships with key stakeholders to expand the organization''s reach and influence.
- Strengthened internal communication channels to facilitate cross-functional collaboration and decisionmaking.
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
- Evaluated program outcomes using data-driven metrics, identifying areas for improvement and implementing targeted interventions.
- Problem solver, negotiator, and troubleshooting bench and chair issues by evaluating and coaching others to appropriate treatment, other alternatives, and case handling/management in general.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Other assignments as determined by management.
Customer Service and Quality Control Manager
V2R Biomedical, Owned by Straumann
12.2011 - 08.2014
- Science & Healthcare Operations
- Education., collaborator for the transformation of today's known system as "Guided Smile."
- Diagnosis and troubleshooting of surgical devices under Class I (LR), II (MR), and III (HR) by the FDA.
- Field researcher and collaborator, I've worked with published authors on CT scan (3D) implantology profession, the all-on-four digital world, and fabrication from the analog world.
- Contributor to the first digital library and scanned bodies for the first development of digital impression systems at the time.
- Treatment planner, coordinator, and panoramic CBCT scan (i-Cat) operator.
- Under direct supervision of licensed and authorized dentists, allowed to perform impressions for CT scan treatments (incl P/U imps) during the deployment of surgical guides and later utilization and implementation of conversion protocols.
- Shade taking and denture selection.
- Provide daily reports, turn-around times, fabrication, and quality issues during, pre/post-fabrication of dental appliances.
- Main communicator and advisor to other labs, technicians, operators, and managing dentists.
- Worked with prosthodontists, orthodontists, specialists, and implant dentistry experts, such as Dr. William Nordquist, San Diego.
- Collected and analyzed CBCT data, impression scan bodies, and other material samples to evaluate quality, providing feedback, and interpretation to production management or staff.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Established a system for tracking non-conformances, facilitating quick resolution, and preventing future occurrences.
- Reduced production defects by closely monitoring manufacturing processes and providing timely feedback to production teams.
- Consistently maintained detailed records of all quality control activities for easy reference during audits or process evaluations.
- Established a comprehensive database for tracking and analyzing quality metrics over time.
- Increased customer satisfaction with comprehensive quality assessment strategies.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Executive Director
Prime Dentex E.I.R.L
12.2009 - 06.2011
- PDEX sponsored market research organization by Dental Wings II (Asia) & Dentex, TX (US)
- Business research in Latin countries (South America), with emphasis on introducing market products and systems (Digital World), including equipment, materials, software, hardware, and other ancillary related tools.
- Establish communication with local dealers, schools, practices, and clinicians.
- Perform a series of events to introduce new laser red and, later, blue laser technologies (scanners).
- Perform a series of training sessions at local schools regarding digital workflow for the chairside (near future) as well as existing protocols and fabrication of hands-free (digitized) production of dental restorations.
- Survey local professionals and evaluate their results
- Provide reports and statistics (forecast) for future implementation or the best course of action for market introduction.
- Saturate the local dealers with technical information, brochures, and database analysis of coming innovations in the dental industry.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Promote oral or dental health and efforts to combat tooth loss -overall underlining the importance of oral hygiene
- Collaborated with external organizations including non-profits, businesses, and government agencies to create mutually beneficial partnerships.
- Developed strategic partnerships with key stakeholders to expand the organization's reach and influence.
- Provide constant reports and feedback on related subjects, including income, demographics, rehabilitation, number of professionals, institutions, the current system, and operational systems under the existing administrations in terms of health coverage, plans, socio-economics, and urban development per region.
- Among other responsibilities.
Director of Operations
Dentalle, Inc
09.2006 - 11.2009
- Consulting & Operations
- Dental outsourcing conglomerate with manufacturing facility over in China (P.R.C.)
- Presented with the current state of the operations
- First, consultation with the challenges and possible alternatives towards correcting, meaning solving the numerous issues, such as quality, regulation, restructuring, labor force concerns, and other issues, including the U.S
- Side of operations
- Attended the Mid-Winter Chicago convention, New York Yankee Dental Show, Florida Dental Convention, California (CDA) Dental Show, Lab West by LMT show, Pasadena Dental Show, and Dallas Dental Show in Texas
- Responsible for laboratory operations and direction
- Traveled overseas several times, with final permanent relocation to mainland China
- Meet with local management teams to assemble a collage of strategies to meet clients' objectives and company monetary thresholds
- Determine technical standards to unify and normalize operations between headquarters and overseas plants
- Facilitator on management's technical efforts in resolving the most immediate, short, and long-term issues
- Reassure the final objective by establishing measurable goals/objectives
- Evaluate new product lists and services and propose changes that will open new areas of business or revenue streams, if you will
- Measure current personnel technical training, capabilities, and knowledge
- Therefore, applied PTC courses and education at all levels of manufacturing
- Defined on specific treatment or handling of inbound product requests and chain of custody –all in GMP for all measurements and compliance with local government “custom's regulations.”
- Work closely with DSOs and laboratories in the US, such as Bright Now! Aspen Dental, and DSG, DTI, and NDX, respectively.
- Reduced production defects by closely monitoring manufacturing processes and providing timely feedback to production teams.
- Initiated corrective actions when necessary, addressing product or process issues promptly to minimize impact on operations.
- Consistently maintained detailed records of all quality control activities for easy reference during audits or process evaluations.
- Initiated cross-departmental collaborations to integrate quality control measures seamlessly.
- Cultivated strong relationships with regulatory bodies to ensure compliance with all quality mandates.
- Enhanced product quality by implementing rigorous control checks throughout the manufacturing process.
- Implemented sustainable quality control practices, contributing to the company's environmental responsibility goals.
- Improved product reliability, conducting thorough testing and analysis on each batch.
- Other responsibilities as determined by management.
Director of Operations
Dental Manufacturing Operations
01.2006 - 11.2009
- Responsible for the implementation of FDA and DAMAS regulations & recommendations, respectively
- Responsible for technical communication with US clients, and investors, such as DTI, DSG, and Americus.
- Responsible for the fabrication and on-time production of dental appliances and restorations
- Responsible for the training and education of technicians and all prospects
- Responsible for the introduction, elaboration, and deployment of ISO quality assurance standards.
- Common responsibilities for the monitoring and quality inspection of all products.
- Technical direction based on the existing operations and the commitment to continuous improvements.
- Responsible for meeting manufacturing objectives and capabilities.
- Responsible for restructuring the manufacturing systems, including materials, equipment, and others.
- Fulfill all US and other European and South American countries' manufacturing demands based on standards of production determined by insurance, governing agencies, and the private sector.
- Reduce turn-around times and employee turnover, and increase lead times.
- Meet with shareholders and DSO organizations, such as the Aspen management team, to establish clear and tangible guidelines and work orders and minimize errors or production delays, among other duties and responsibilities, as determined necessary.
- Interact and communicate with vendors, including (3PL) as part of supply chains, logistics, transportation, delivery of equipment, materials, final products, and other responsibilities or duties as determined by management.
- Monitor the data entry and customer service teams.
- Exercise professional discretion on sensitive matters involving details detrimental to the organization.
Director of Operations
Primer, Solution Management S.P, Consulting
08.2005 - 01.2007
- Provided first consultation for special project Dr
- Walker, R (on retainer)
- Restructure operations and new management roles and duties
- Connect with Dentex software organization (Texas) to introduce new ERN software/charts
- Establish new procedures and staff regulations, such as patient communication and chairside assistance
- Establish standard technical protocols that would help reduce the remake ratio
- Developed Rx forms and introduced new case management (treatment) tools to facilitate
- Tx counseling, conditions, product selection, and timeline specifications
- Present and choose laboratory operations and services
- Standardize dental professional practices, such as impression materials (supply chain), and inventory of such as well
- Prepare budgets, monthly status reports, and progress metrics
- Advise on practice growth and new implementation, such as standard of care for implants
- Directly involved in practice allocation and negotiations.
Technical Support Manager, Fulfillment Support
Trident Dental Laboratories, Inc
12.1997 - 06.2005
- Senior Data Entry, Diagnostics, Responsible for deciding the best technical/mechanical alternatives for the overall laboratory operations, procedures, and protocols involving customer service, technical support, invoicing, manufacturing, and logistics: USPS shipping delivery and transportation
- An integral part of the executive leadership team involved in almost every major strategic initiative during this period
- An active member of several internal committees, such as Infection Control, Safety, Quality Assurance, Marketing Strategic, Yearly Catalog & Pricing, and Special Account Response Team (SART)
- Solid Core generalist, lead strategist, and senior participant & advisor to management, director, and executives (meetings) in technical, operational, and organizational matters
- Oversee continuous improvements matters in areas such as issues of change and overall performance improvement and strategy, innovations in talent management, retention and succession, diversity, and cultural alignment at the time.
- At the time, Trident was one of the top ten dental manufacturing laboratories in the U.S., with more than 1500 employees on three continents.
- A nationwide dental facility with connections to manufacturing operations in also four other states, such as Nevada, Washington, and Colorado.
- And internationally, in places such as China, Philippines, Taiwan, and Mexico.
- Some of the responsibilities included areas of concern such as telecommunications -as supporting team II expertise to call-center, customer service, technical support, quality assurance, and control, a chain of custody, inventory and records, archives (vault) documents (HYPPA), scanning and Unicode identifier (creation) –‘special project with Xerox Corporate in the development of the special units, El Segundo, CA, billing and invoicing, data entry, diagnosis, reverse channel or defected products, shipping and handling of products, distribution and work allocation, local and international shipping method and logistics, vendor negotiations, and pricing.
- Fulfillment duties included accurate and timely order processing, creating new CRM accounts, uploading records, documents, and claims to the appropriate accounts, inventory management, a fast-paced environment, and other responsibilities.
- Supervising 150 team members with six direct reports
- Develop and establish a national sales structure with a strong, solid technical foundation in support of sales and marketing efforts.
- Worked with the IT department, streamlining product codes and simplifying a production workflow for all work orders, documents, and PL operations.
- For example, the introduction of bar-coded documents
- Introduce new software through presentation, implementation/deployment, such as Great Planes customized programming to meet the current and growing needs.
- Also, multiple literations from DOS systems, window-based SQL, and other CRMs.
- Work closely with the shipping manager in understanding USPS and other couriers for local and international regulations, such as privacy and database access (meeting security protocols), and coordinating volume mail and campaign mailers, documents, records, files, archived documents, billing/statements, and others.
- Fostered an environment of continuous improvement through active solicitation of feedback from both customers and internal staff members.
- Ensure accuracy and timely delivery
- Work with the center manager in reconciling past dues, redo/reverse channel products (returns), and complicated customer service situations, such as complaints or emergencies.
- Generate reports that illustrate growth, statistics, increase in revenue, sales (by territory), defects, labor allocation, and overtime -if any
- And other HR matters, including firing and hiring.
- Work with vendors to ensure campaigns and advertising materials (created sign-off sheets), to keep all involving team members in BOLO for errors in the material and prompt delivery of such, as well as accurate implementation of such materials inputs and outputs take shape and part in the CRM -per client and overall (updated) in our systems.
- Therefore, all information is transversal across the organization, both local and abroad, in an accurate, effective fashion and within the budget.
- Tracked KPIs and created continuous improvement plans.
- Enhanced customer satisfaction by addressing technical issues and providing timely resolutions.
- Analyzed and developed service goals for in-bound call center.
- Improved customer relationships through proactive communication and follow-ups on resolved issues.
- Apply quality assurance /control, project management, and leadership expertise to ensure assigned manufacturing technicians comply with FDA and ISO guidelines
- Communication, Customer Service Operations, Training & Experience in Public Safety and Private Security (ten-year plus tenure).
Education
J.D. -
Trinity Law School
Bachelor's degree - Business Administration & Management
Colorado University Tech
Colorado Springs, COBachelor of Science - Business Sales & Marketing
Woodbury University
Burbank, CABasic Training Class B or Equivalent to Module II & III - Level I Reserve
Rio Hondo Regional Training Center Academy
Whittier, CASkills
- Effective Schedule Coordination
- Dental Support
- Medical Imaging
- Lean Manufacturing
- Financial Budgeting
- Recruiting
- Dentrix Proficiency
- Experience in Restoration Services
- Six Sigma
- Project Coordination
- Office Management
- Office Administration
- Strategic Negotiation Expertise
- Production Oversight
- 5S Methodology Implementation
- Logistics
- Research
- Strategic Procurement
- Microsoft Project
- Manufacturing Expertise
- Computer Networking
- Merchandising
- Purchasing
- Computer-Aided Design
- Management
- Quality Control Expertise
- P&L Analysis Expertise
- SAP Proficiency
- Microsoft PowerPoint
- Business Growth Initiatives
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Supervising experience
- Patient Care Utilization Oversight
- Prospective, Concurrent, and Retrospective
- Knowledge of Dental Terminology
- Territory Sales Management
- Marketing
- CRM Software Proficiency
- Customer Relationship Management
- Communication skills
- Time management
- Customer service
- Effective Leadership
- Conflict management
- Team management
- Account management
- Human resources
- Continuous improvement
- Quality management
- Quality control
- Analytics
- Mentoring
- Interviewing
- Quality audits
- ISO 9001
- ISO 13485
- GMP
- FDA regulations
- DAMAS
- PTC
- Bilingual
- Spanish
- Process improvement
- Quality systems
- Financial report interpretation
- Organizational skills
- Growing experience
- Financial report writing
- Medical terminology
- ERP systems
- Analysis skills
- Kaizen
- Data collection
- SAP ERP
- Process engineering
- Computer skills
- Oracle
- Financial acumen
- Team development
- Operational Efficiency Management
- Employee Evaluation
- Writing skills
- Root cause analysis
- Software development
- Data-driven decision making
- Operations management
- Collaborative Problem-solving
- Community engagement
Certification
- Current Driver's License
- ASQC Certification
- PMP OSHA 10, Fire Safety & Emergency Preparedness
- CPR, First Aid & AED Certification
- SB390, SB296
- California Peace Officer 832PC
- California State Bar Association registered member
- California BSIS
Leadership Experience
- Member of The National Society of Leadership and Success
- Management leadership positions & green belt builder
- Served executive roles in Operations, HR, Research & Development, Customer Service, and Corporate and Business Investigations
Awards
- Presidential Placard Award President G.W. Bush 'Donated Dental Services'
- Recognized and registered under the Kentucky Dental Board
- NADL Arizona University certification in Operations/Human Resources/Productivity education
- PTC certification for introducing original fabrication concepts
- CapTek certification handling and utilization
- Loma Linda University certification of Removable methods
- Vident digital and other analog dentures certification
- ASI (American Supplier Institute) TRIZ psychological breakthrough in the workplace
- Published author in Dental Economics, Dental Towne, Quintessence Magazine, Perspective Journal
Personal Information
Citizenship: U.S. Citizen
Languages
Spanish
Professional Working
Timeline
Technology Account Consultant & Advising Role
A&M Dental Lab
04.2022 - 09.2022
Executive Director & Business Development Sales Ex
Puche Dental Lab & California Dental Products
02.2015 - 03.2020
Customer Service and Quality Control Manager
V2R Biomedical, Owned by Straumann
12.2011 - 08.2014
Managing Director
PBSManagement Solutions
10.2011 - Current
Executive Director
Prime Dentex E.I.R.L
12.2009 - 06.2011
Director of Operations
Dentalle, Inc
09.2006 - 11.2009
Director of Operations
Dental Manufacturing Operations
01.2006 - 11.2009
Director of Operations
Primer, Solution Management S.P, Consulting
08.2005 - 01.2007
Technical Support Manager, Fulfillment Support
Trident Dental Laboratories, Inc
12.1997 - 06.2005
Bachelor's degree - Business Administration & Management
Colorado University Tech
Basic Training Class B or Equivalent to Module II & III - Level I Reserve
Rio Hondo Regional Training Center Academy
Royal
Rover
Secural Security Corporation Inc
J.D. -
Trinity Law School
Bachelor of Science - Business Sales & Marketing
Woodbury University
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