Objective
Overview
Work History
Education
Skills
TRAINING
Timeline

JAMES MCCARTHY

Lane Council of Governments
Eugene,OR
14
years of professional experience

To assist individuals in their own homes and communities achieve safety, overall well-being and independence by providing individualized support and services to encourage participation in everyday life while respecting personal choice, providing professional advocacy and ensuring ongoing preservation of dignity.

Work History

Adult Protective Services Specialist

6 Months
Lane Council of Governments | 11.2025 - 05.2026

Coordinated with community organizations to stabilize urgent situations and improve the quality of life of older adults and adults with disabilities.

Coordinated community outreach initiatives to enhance service accessibility and engagement.

Developed training materials for staff, improving consistency in service delivery across programs.

Managed client case files using organizational software, ensuring accuracy and confidentiality of information.

PROGRAM DIRECTOR

9 Months
INDEPENDENT ENVIRONMENTS, INC | 02.2025 - 11.2025
  • Program Director for agency supporting eleven, 24-hour residential programs for adults living with I/DD. Collaborated with Executive Director to oversee daily program operations, leadership development, and long-term strategic planning. Managed program operations, supervised personnel, developed policies, and facilitated communication across all organizational levels. Also supporting staff training, participating in licensing and quality assurance activities, and ensuring adherence to state regulations.
  • Led program development initiatives to enhance client engagement and service delivery.
  • Coordinated cross-functional teams to streamline project execution and improve collaboration.
  • Developed strategic partnerships with stakeholders to drive resource optimization and program sustainability.

SERVICES COORDINATOR

2 Years 4 Months
LANE COUNTY DEVELOPMENTAL DISABILITIES SERVICES | 10.2022 - 02.2025
  • Supported adults with intellectual and developmental disabilities and their families in 24-hour residential and adult foster home settings, enhancing overall quality of life. Assessed individual needs and developed tailored support plans for each adult on my caseload, ensuring personalized care. Collaborated with community partners in disability, education, medical, and behavioral health fields to coordinate comprehensive support services.
  • Coordinated service delivery for clients with developmental disabilities, ensuring timely access to resources.
  • Facilitated communication between clients, families, and service providers to enhance support networks.
  • Developed individualized service plans by assessing client needs and preferences collaboratively.

ADULT PROTECTIVE SERVICES SPECIALIST (ABUSE INVESTIGATOR)

2 Years 2 Months
SENIOR & DISABILITY SERVICES A DIVISION OF LANE COUNCIL OF GOVERNMENTS | 08.2020 - 10.2022
  • Coordinated with community organizations to stabilize urgent situations and improve the quality of life of older adults and adults with disabilities.
  • Facilitated intake assessments for clients to determine eligibility for senior and disability services.
  • Coordinated interdisciplinary team meetings to develop comprehensive care plans and service delivery strategies.
  • Implemented training programs for new staff, improving onboarding efficiency and knowledge retention.

CASE MANAGER

2 Years
SENIOR & DISABILITY SERVICES A DIVISION OF LANE COUNCIL OF GOVERNMENTS | 08.2015 - 08.2017
  • Managed caseload of 100-115 adults with disabilities and senior citizens, ensuring tailored support for individual needs. Conducted comprehensive annual assessments of individuals' functional abilities and resource needs, facilitating access to appropriate services. Determined eligibility for public services. Collaborated with clients to promote independence within program guidelines, enhancing quality of life and self-sufficiency.
  • Coordinated client assessments to identify needs and develop personalized service plans.
  • Facilitated interdisciplinary team meetings to enhance communication and service delivery.
  • Monitored client progress, adjusting care plans to ensure optimal outcomes.

DAY PROGRAM MANAGER

3 Years 6 Months
GOLDEN GATE REGIONAL CENTER | 02.2012 - 08.2015
  • Planned and implemented individualized day programs for adults with developmental disabilities, enhancing their daily living experiences. Promoted personal choice and independence by setting and achieving short- and long-term goals in education, employment, physical fitness, independent living skills, and recreational activities. Coordinated with local businesses, institutions, and professionals to secure additional support and services, expanding program resources. Assist with hiring, training and scheduling support staff. Provide direct support services.
  • Developed and implemented individualized service plans for clients to enhance engagement and personal growth.
  • Coordinated daily program activities, ensuring alignment with client goals and regulatory standards.
  • Managed team of staff, providing mentorship and training to improve service delivery effectiveness.

EMERGENCY ON-CALL SUPPORT PROFESSIONAL

3 Years 6 Months
INCLUSIVE COMMUNITY RESOURCES | 02.2012 - 08.2015
  • Provided emergency on-call support services for adults with developmental disabilities.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

PROGRAM MANAGER

3 Years 7 Months
INDEPENDENT ENVIRONMENTS, INC. | 01.2012 - 08.2015
  • Collaborated with executive director to oversee operations and services at program sites and supervised direct support professional staff to ensure quality care. Implemented Oregon Administrative Rules for 24-hour residential sites and employment/day support, analyzed program data, and developed resident service plans to enhance resident outcomes. Hired, trained, and scheduled staff to maintain efficient program operations and ensure appropriate staffing levels.
  • Led cross-functional teams to execute environmental compliance initiatives and enhance sustainability practices.
  • Developed strategic project plans to streamline operations and improve resource allocation across multiple departments.
  • Coordinated program implementation, ensuring alignment with organizational goals and regulatory requirements.

Education

Bachelor of Arts - ENGLISH LITERATURE/ CA TEACHER PREP PROGRAM

SAN FRANCISCO STATE UNIVERSITY | San Francisco, CA | 01-2009

Completed some requirements to develop subject-matter knowledge to enter English Language Arts teaching credential program.

No Degree - GENERAL EDUCATION

SADDLEBACK COLLEGE | Mission Viejo, CA | 01-2006

Completed transfer requirements to California State University.

HIGH SCHOOL DIPLOMA

TESORO HIGH SCHOOL/ SANTA MARGARITA CATHOLIC HIGH SCHOOL | Santa Margarita, CA | 06-2004

Skills

Customer support
Workflow management
Customer service
Listening skills
Excellent communication
Team collaboration
Conflict resolution
Complaint resolution
Client rapport

TRAINING

  • Non-Violent Crisis Prevention and Intervention
  • Certified DHS Healthcare Representative
  • OTAC 3 Day Hands-On Autism Support Training

Timeline

Adult Protective Services Specialist

Lane Council of Governments
11.2025 - 05.2026Read More

PROGRAM DIRECTOR

INDEPENDENT ENVIRONMENTS, INC
02.2025 - 11.2025Read More

SERVICES COORDINATOR

LANE COUNTY DEVELOPMENTAL DISABILITIES SERVICES
10.2022 - 02.2025Read More

ADULT PROTECTIVE SERVICES SPECIALIST (ABUSE INVESTIGATOR)

SENIOR & DISABILITY SERVICES A DIVISION OF LANE COUNCIL OF GOVERNMENTS
08.2020 - 10.2022Read More

CASE MANAGER

SENIOR & DISABILITY SERVICES A DIVISION OF LANE COUNCIL OF GOVERNMENTS
08.2015 - 08.2017Read More

DAY PROGRAM MANAGER

GOLDEN GATE REGIONAL CENTER
02.2012 - 08.2015Read More

EMERGENCY ON-CALL SUPPORT PROFESSIONAL

INCLUSIVE COMMUNITY RESOURCES
02.2012 - 08.2015Read More

PROGRAM MANAGER

INDEPENDENT ENVIRONMENTS, INC.
01.2012 - 08.2015Read More

SAN FRANCISCO STATE UNIVERSITY

Bachelor of Arts from ENGLISH LITERATURE/ CA TEACHER PREP PROGRAM
Read More

SADDLEBACK COLLEGE

No Degree from GENERAL EDUCATION
Read More

TESORO HIGH SCHOOL/ SANTA MARGARITA CATHOLIC HIGH SCHOOL

HIGH SCHOOL DIPLOMA
Read More
JAMES MCCARTHY