James McElroy
Saratoga Springs
Summary
Logistics professional with over 5 years in regulated operations. Expertise in compliance, SOP development, and non-conformance investigations, implementing corrective actions and process improvements. Certified in Train the Trainer, experienced in team training and cross-department collaboration. Strong background in supply chain operations and regulatory adherence, poised to enhance compliance and training initiatives.
Overview
11
11
years of professional experience
Work History
Import Operations Specialist
TRANSBORDER GLOBAL FREIGHT SYSTEMS
Round Lake
12.2025 - Current
- Managed 15–25 international shipments across air and ocean freight, ensuring timely delivery and adherence to import regulations
- Track and manage shipment data in CargoWise, maintaining high accuracy and visibility across all active shipments
- Collaborate with global partners, carriers, and internal teams to proactively address delays and maintain workflow continuity
- Collaborated with global partners, carriers, and internal teams to address delays proactively and maintain workflow continuity
- Balance multiple priorities in a fast-paced environment while maintaining attention to detail and service quality
Senior Logistics Specialist
GLOBALFOUNDRIES
Malta
08.2021 - 12.2025
- Trained employees on SOP compliance standards and operational procedures, resulting in improved understanding and adherence.
- Investigated non-conforming materials, identified root causes, and implemented corrective actions for long-term process improvements.
- Prepared compliance reports for temperature-sensitive materials, ensuring accuracy and alignment with regulations.
- Collaborated with cross-functional teams to improve processes and address compliance gaps effectively.
- Collaborated with cross-functional teams to streamline processes and effectively address compliance gaps.
- Completed train-the-trainer program, achieving certification as a trainer with strong communication skills.
- Provided one-on-one support to team members, fostering confidence and enhancing performance.
Fire Service Technician
DIVAL SAFETY EQUIPMENT
Albany
10.2019 - 08.2021
- Coordinated installations, maintenance, and repairs, ensuring accurate service documentation was maintained
- Performed inspections and service work across multiple sites to ensure adherence to fire safety regulations
- Maintained detailed records to support compliance with fire safety standards and facilitate reporting requirements
Account Manager
VALET PARK OF AMERICA
Albany
07.2015 - 10.2019
- Cultivated strong relationships through effective communication, empathy, and responsiveness to foster collaboration
- Addressed employee and customer issues with a calm, professional, and solutions-focused approach to enhance satisfaction
- Managed daily operations and team performance in high-volume environments to ensure seamless workflow
Education
Bachelor of Science - Criminal Justice
SUNY, Oneonta
Oneonta, NYSkills
- Compliance & SOP Adherence
- Attention to Detail & Data Accuracy
- Problem Solving & Process Improvement
- Active listening
- Process improvement
- Data accuracy
- Relationship Building & Customer Support
- Customer support
Timeline
Import Operations Specialist
TRANSBORDER GLOBAL FREIGHT SYSTEMS
12.2025 - Current
Senior Logistics Specialist
GLOBALFOUNDRIES
08.2021 - 12.2025
Fire Service Technician
DIVAL SAFETY EQUIPMENT
10.2019 - 08.2021
Account Manager
VALET PARK OF AMERICA
07.2015 - 10.2019
Bachelor of Science - Criminal Justice
SUNY, Oneonta