James McGee
Lake Charles,LA
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
5
5
years of professional experience
Work History
Security Officer
Stratigos Dynamics
04.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Landscape Laborer
Pioneer Landscaping
04.2020 - 04.2021
- Demonstrated skilled use and maintenance of landscape tools and equipment.
- Landscaped yards by planting flowers, grass, trees, and bushes.
- Maintained grounds by trimming, weeding, and general clean-up.
- Mowed lawns using self-propelled and riding mowers.
- Operated landscaping equipment with focus on safety and machine longevity.
Customer Support Representative
Waitr
03.2018 - 04.2020
- Connected with customers to address questions and resolve issues through phone and email.
- Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions.
- Resolved customer complaints by distinguishing, prioritizing and reporting technical issues.
- Delivered exceptional customer service by prioritizing emergency issues and developing and employing workarounds to solve problems expeditiously.
- Contributed ideas and practical solutions to support process improvement efforts.
Education
Bachelor of Science - Health And Human Performance
McNeese State University
Lake Charles, LA08.2023
Skills
- Monitor CCTV
- Risk Analysis Training
- CPR Certified
- Government Security Clearance
- Preventing Incidents
- Security and Antivirus Software
- Emergency Preparedness
Additional Information
I will be gradutating with my Bachelors degree this year and I am looking to work remotely due to my condition. I was diagnosed with Tourettes Syndrome at the age of 6 and have been battling it since. My condition has gotten worse, therefore I would like to work at home.
Timeline
Security Officer
Stratigos Dynamics
04.2021 - Current
Landscape Laborer
Pioneer Landscaping
04.2020 - 04.2021
Customer Support Representative
Waitr
03.2018 - 04.2020
Bachelor of Science - Health And Human Performance
McNeese State University
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