MOISES ZUNIGA
Tipton ,CA
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
Admiral Security Services, Inc.
Concord, CA
03.2022 - 08.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Wrote detailed reports of all security breaches and investigations.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
CNA - Certified Nursing Assistant
Sequoia transitional care
Porterville, CA
01.2022 - 03.2022
- Providing physical support for patients or residents with daily activities and personal hygiene, including bathing, dressing, getting out of bed, using the toilet, walking, standing, and exercising
- Ensuring patients or residents receive appropriate diet by reviewing their dietary restrictions, food allergies and preferences
- Recording vital signs, including blood pressure, pulse, temperature, and respiration as requested by staff
- Noting observations of patient behavior, including complaints or physical symptoms to nurses.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Upheld infection control and prevention policies across different patient-facing areas.
- Transported patients between rooms and appointments or testing locations.
Direct Support Specialist
Compassionate care supported living services, LLC
Visalia, CA
03.2021 - 01.2022
- Developed rapport to create safe and trusting environment for care.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Assisted disabled clients to support independence and well-being.
- Transported clients to medical and dental appointments to provide support.
- Maintained clean, safe, and well-organized patient environment.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
- Assisted with daily living activities, running errands, and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
Lead Security Officer
American guard services INC
Fresno, CA
11.2020 - 03.2021
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked and verified photo identification prior to granting facility access.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Monitored CCTV cameras and alarm systems for security breaches.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Examined doors, windows and gates to verify security.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Public Safety Officer
Porterville College
Porterville, CA
08.2019 - 11.2020
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Notified emergency personnel of incidents requiring medical assistance and aid.
- Applied principles of law enforcement and fire protection.
- Attended public gatherings to maintain order.
- Responded to emergency calls to provide assistance to citizens in need.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Checked vehicle equipment for proper functioning prior to use.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Monitored traffic violations, issuing citations as necessary.
- Recorded facts to prepare reports documenting incidents and activities.
Operations Manager
American guard services INC
Visalia, CA
08.2016 - 05.2020
- Managed and motivated employees to be productive and engaged in work.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Developed and implemented strategies to maximize customer satisfaction.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Devised processes to boost long-term business success and increase profit levels.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Increased profit by streamlining operations.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Mitigated business risks by working closely with staff members and assessing performance.
- Reduced operational risks while organizing data to forecast performance trends.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Education
No Degree - General Studies
Porterville College
Porterville, CAHigh School Diploma -
Porterville Adult School
Porterville, CA2001
Skills
- Critical Thinking
- De-Escalation Techniques
- Security Guard License
- Management of Personnel Resources
- First Aid and CPR Certified
- Monitor CCTV
- Microsoft Excel
- Active Listening
- Speaking
- Security Operations Experience
- Risk Analysis Training
- Security Screening
- Service Quality
Certification
- CNA - Certified Nurse Assistant
Languages
Spanish
Native or Bilingual
Timeline
Security Officer
Admiral Security Services, Inc.
03.2022 - 08.2023
CNA - Certified Nursing Assistant
Sequoia transitional care
01.2022 - 03.2022
Direct Support Specialist
Compassionate care supported living services, LLC
03.2021 - 01.2022
Lead Security Officer
American guard services INC
11.2020 - 03.2021
Public Safety Officer
Porterville College
08.2019 - 11.2020
Operations Manager
American guard services INC
08.2016 - 05.2020
No Degree - General Studies
Porterville College
High School Diploma -
Porterville Adult School