James Michie
Lexington,TN
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Team Member
Tractor Supply Company
07.2022 - Current
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Team Member
Auto Zone Distribution Center
02.2020 - 06.2022
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Education
Bachelors - Business Management
The University of Tennessee - Martin
Martin, TN05.2024
Associate of Science - Business Management
Jackson State Community College
Jackson, TN05.2022
Skills
- Leadership Qualities
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Cash Handling
- Sales expertise
Additional Information
I have been playing the guitar for about a year now, and I enjoy putting smiles on each face that has heard me. I am a family oriented man which has molded me into who I am today. I also completed an internship class during my journey for a bachelors degree. I am extremely outgoing which gives me an edge in the customer service, and I have a great personality which has influenced men and women I currently work with.
Timeline
Team Member
Tractor Supply Company
07.2022 - Current
Team Member
Auto Zone Distribution Center
02.2020 - 06.2022
Bachelors - Business Management
The University of Tennessee - Martin
Associate of Science - Business Management
Jackson State Community College