James Moro
West Sayville,NY
Summary
Efficient and dedicated Security Officer with over 5 years of experience in surveillance, access control, and emergency response within the security industry. Proven ability to maintain safety and order while providing exceptional customer service. I am skilled in incident reporting and conflict management, with a strong focus on risk assessment and loss prevention. Committed to ensuring a secure environment through proactive monitoring and effective communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
Adesa
Yaphank, NY
12.2024 - 12.2025
- Securing the Property: This includes securing all gates, buildings, and grounds at established times.
- Access Control: Verifying proper authority for personnel and vehicles entering or exiting the facility.
- Patrol and Monitoring: Regularly patrolling the auction property, monitoring surveillance equipment, and checking for unlocked doors or other security risks.
- Reporting Irregularities: Reporting any security, safety, or fire hazards observed.
- Customer Service: Providing directions to customers, vendors, transporters, and resolving customer complaints.
- Vehicle Information: Using a handheld device to input vehicle information, such as VIN numbers and mileage.
- Emergency Response: Sounding alarms and notifying authorities in case of emergencies.
- Equipment Maintenance: Maintaining the operating condition of security equipment and facilities.
Security Officer
A&C Security Services
North Babylon, NY
11.2024 - 12.2025
- Patrolling and Monitoring: Regularly checking property, monitoring surveillance equipment, and identifying potential risks.
- Access Control: Checking in visitors, controlling access to restricted areas, and ensuring proper procedures are followed.
- Incident Response: Responding promptly to incidents, accidents, and medical emergencies.
- Customer Service: Providing assistance to visitors, employees, and customers in a courteous and professional manner.
School Security Monitor
NORTHPORT-EAST NORTHPORT UFSD
Northport, NY
03.2024 - 10.2024
- Patrol and Monitoring: Patrol school buildings and grounds, including hallways, stairwells, lavatories, courtyards, entrances, and parking lots.
- Visitor Control: Monitor visitors, ensure they have proper passes, and direct them to the appropriate locations.
- Enforcement of School Rules: Enforce school rules and policies related to student behavior, punctuality, attendance, and general hallway conduct.
- Security Equipment Operation: Operate and maintain security and facility equipment, such as surveillance cameras.
- Emergency Response: Assist with emergency situations, including fire drills and other crises, and coordinate with school administration and law enforcement.
- Reporting and Documentation: Report any unusual activity, potential safety hazards, or incidents to the administration.
- Student Supervision: Assist in supervising students during lunch periods, bus loading, and extracurricular activities.
- Discipline: Remove unruly students from classes when necessary.
- Collaboration: Work collaboratively with other security staff and school personnel.
- Preventing Vandalism and Theft: Patrol the campus to deter vandalism, theft, and unauthorized use of facilities.
- Parking Lot Supervision: Monitor parking lots, address traffic issues, and enforce parking regulations.
Security Services Assistant 1
Stony Brook University Police
Stonybrook, NY
07.2020 - 10.2021
- Patrol buildings and facilities to identify, report and address safety and security concerns.
- Greet visitors and staff while verifying credentials.
- Respond to facility calls for service, events and emergencies.
- Respond to calls for assistance with difficult clients and visitors.
- Assist clients with disabilities, visitors or employees in all possible ways including escorting them through area.
- As directed, assists police and firefighters at the scene of accidents.
- Prepare written reports of shift activities including actions taken to report or resolve incidents or problems.
- Prevent theft of state or personal property by means of presence and witness.
- May operate a motor vehicle to transport people and cargo to emergency situations.
- Administer first aid to sick or injured persons.
- Other duties as assigned as appropriate to rank and departmental mission.
Education
High school diploma - Criminal Justice, English, Earth Science, Math, Personal finance 1 and 2, US History
Longwood
Middle Island, NY01.2005
Skills
- Emergency management
- Surveillance
- Security
- Customer service
- Conflict management
- Loss prevention
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Conflict de-escalation
Certification
- Driver's License January 2024 to February 2032 NYS Drivers License
- Guard Card January 2025 to January 2027 NYS Security Guard license
Timeline
Security Officer
Adesa
12.2024 - 12.2025
Security Officer
A&C Security Services
11.2024 - 12.2025
School Security Monitor
NORTHPORT-EAST NORTHPORT UFSD
03.2024 - 10.2024
Security Services Assistant 1
Stony Brook University Police
07.2020 - 10.2021
High school diploma - Criminal Justice, English, Earth Science, Math, Personal finance 1 and 2, US History
Longwood