James Morrow
Columbus,OH
Summary
Strategic Supervisor with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with Number years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills.
Overview
11
11
years of professional experience
Work History
Site Punchout Specialist
Rockford Homes
Columbus, OH
10.2023 - Current
- Assisted in coordinating project schedules and timelines to ensure timely delivery of construction milestones.
- Contributed to quality control processes by reviewing project compliance with industry standards and regulations.
- Implemented process improvements that enhanced efficiency in project workflows and reduced turnaround times for development phases.
Site Supervisor
One Acre At A Time
Columbus, OH
08.2022 - 10.2023
- Trained new team members on site policies and procedures.
- Oversaw personnel safety and efforts at work site.
- Maintained records and logs of work performed and materials and equipment used.
- Resolved issues among team members to keep employees on task.
Service Manager
Tasc Drywall
Columbus, OH
03.2020 - 07.2022
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Monitored service staff performance and provided feedback for improvement.
- Met with customers to discuss service needs and offer available solutions.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Implemented strategies to increase customer service satisfaction ratings.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
Production Supervisor
H&J Drywall
Columbus, OH
06.2014 - 08.2018
- Resolved issues quickly to maintain productivity goals.
- Managed team of Number production associates, overseeing productive production processes and meeting all deadlines.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Evaluated existing production processes and identified areas for improvement.
- Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
- Supervised ongoing daily production phases.
Education
GED - General Studies
Whitehall Yearling High School
Whitehall, OH06.1997
Skills
- Project Management
- Work Site Preparation
- Site Visits
- 3D Drawing
- Safety Awareness
- Project Oversight
- Subcontractor Management
Timeline
Site Punchout Specialist
Rockford Homes
10.2023 - Current
Site Supervisor
One Acre At A Time
08.2022 - 10.2023
Service Manager
Tasc Drywall
03.2020 - 07.2022
Production Supervisor
H&J Drywall
06.2014 - 08.2018
GED - General Studies
Whitehall Yearling High School