Keondra Smith

Hueytown,AL

Summary

I'm a positive, enthusiastic, team player, who fosters a motivating and uplifting environment. Who also utilizes critical thinking and systematic approach to resolves complex problems.

Overview

years of professional experience

Work History

Inventory Specialist/Inventory Specialist /Site Safety Coordinator

Carvana

07.2023 - Current

Completed physical inventory counts each month.
Performed data entry and completed proper paperwork.
Recorded information, shortages, and discrepancies to keep records current and accurate.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Analyzed inventory trends to identify and prepare for potential issues and discrepancies.

Customer Service Representative

Target

02.2022 - 06.2022

Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Participated in team meetings and training sessions to stay informed about product updates and changes.

Team Leader

Milos Hamburgers

06.2021 - 02.2022

Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Supervised team members to confirm compliance with set procedures and quality requirements.
Worked with team to identify areas of improvement and devised solutions based on findings.
Built strong relationships with customers through positive attitude and attentive response.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Held weekly team meetings to inform team members on company news and updates.

Self Checkout Host

Walmart

06.2020 - 06.2021

Assisted customers with self-checkout machine operations.
Diagnosed issues with self-checkout machines and manually processed transactions.
Monitored and circulated throughout assigned areas to identify signs of potential security and safety issues.
Engaged with customers and offered assistance upon entry into store.
Worked with floor team and managers to meet wide range of customer needs.

Education

High School Diploma -

Hueytown High School

Hueytown, AL

05.2022

Skills

RFID Tracking
Inventory Control
Warehouse Organization
Discrepancy Resolution
Decision-Making
Customer Service

Problem-Solving
Speech Writing
Public Speaking
Project Management
Event Coordination
Information Gathering and Analysis

Timeline