Keondra Smith
Hueytown,AL
Summary
I'm a positive, enthusiastic, team player, who fosters a motivating and uplifting environment. Who also utilizes critical thinking and systematic approach to resolves complex problems.
Overview
3
3
years of professional experience
Work History
Inventory Specialist/Inventory Specialist /Site Safety Coordinator
Carvana
1951 Morgan Road, Bessemer, AL 35023
07.2023 - Current
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Analyzed inventory trends to identify and prepare for potential issues and discrepancies.
Customer Service Representative
Target
5561 Grove Blvd, Birmingham, AL
02.2022 - 06.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Team Leader
Milos Hamburgers
1449 Montgomery Hwy, Vestavia ,AL
06.2021 - 02.2022
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Held weekly team meetings to inform team members on company news and updates.
Self Checkout Host
Walmart
2780 John Hawkins Pkwy, Hoover ,AL 35244
06.2020 - 06.2021
- Assisted customers with self-checkout machine operations.
- Diagnosed issues with self-checkout machines and manually processed transactions.
- Monitored and circulated throughout assigned areas to identify signs of potential security and safety issues.
- Engaged with customers and offered assistance upon entry into store.
- Worked with floor team and managers to meet wide range of customer needs.
Education
High School Diploma -
Hueytown High School
Hueytown, AL05.2022
Skills
- RFID Tracking
- Inventory Control
- Warehouse Organization
- Discrepancy Resolution
- Decision-Making
- Customer Service
- Problem-Solving
- Speech Writing
- Public Speaking
- Project Management
- Event Coordination
- Information Gathering and Analysis
Timeline
Inventory Specialist/Inventory Specialist /Site Safety Coordinator
Carvana
07.2023 - Current
Customer Service Representative
Target
02.2022 - 06.2022
Team Leader
Milos Hamburgers
06.2021 - 02.2022
Self Checkout Host
Walmart
06.2020 - 06.2021
High School Diploma -
Hueytown High School