April Monceaux
Advance Auto Parts
Abbeville,LA
18
years of professional experience
Dynamic inventory specialist with proven expertise at Advance Auto Parts, enhancing accuracy through meticulous cycle counting and effective inventory management. Recognized for exceptional customer service and teamwork, driving operational efficiency and reducing discrepancies. Proficient in inventory tracking and reconciliation, contributing to improved stock levels and customer satisfaction.
Work History
Inventory Specialist
10 Years 1 Month- Tracked inventory levels using handheld scanners and inventory management systems to maintain accurate stock records.
- Performed cycle counts and reconciled discrepancies to improve inventory accuracy across sales floor and backroom.
- Replenished fast-moving parts from stockroom to sales floor to support timely customer service.
- Received, verified, and put away incoming shipments while checking part numbers and quantities for accuracy.
- Organized backroom inventory by category and location to streamline picking, stocking, and order fulfillment.
- Communicated stock shortages and damaged merchandise to management to reduce delays and shrink.
- Assisted with returns processing, merchandise transfers, and special orders while maintaining product availability.
- Maintained compliance with store procedures for labeling, scanning, and inventory handling to support operational consistency.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Assisted in implementing a new inventory management system, resulting in more accurate record-keeping and reduced errors.
General Manager
11 Years 10 Months- Directed daily store operations, aligning sales, service, and inventory priorities with company standards.
- Led hiring, coaching, and performance management for associates across sales and operations teams.
- Monitored inventory accuracy, shrink controls, and merchandising execution to support product availability.
- Developed schedules and labor plans to balance coverage, productivity, and customer demand.
- Resolved escalated customer concerns, strengthening service quality and repeat business.
- Reviewed P&L results and operational reports to identify cost-saving and revenue opportunities.
- Trained team members on POS procedures, safety practices, and store policies.
- Coordinated district-level initiatives and communicated goals to improve store performance and compliance.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
Assistant Manager
4 Years 3 Months- Supervised daily store operations, ensuring consistent customer service and sales support.
- Trained team members on product knowledge, POS procedures, and service standards.
- Monitored inventory levels, coordinated stock replenishment, and maintained organized merchandising displays.
- Resolved customer concerns, recommending parts and accessories based on vehicle application.
- Supported store compliance with company policies, safety standards, and loss prevention procedures.
- Assisted with scheduling, task delegation, and workflow coordination across sales floor activities.
- Processed cash handling, returns, and exchanges accurately through point-of-sale systems.
- Reviewed performance trends and provided coaching to improve productivity and service quality.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
Retail Parts Professional
4 Years 4 Months- Assisted customers with parts selection using vehicle fitment tools and product knowledge.
- Processed sales transactions, returns, and warranties through point-of-sale systems.
- Located hard-to-find parts by cross-referencing catalogs, inventory systems, and supplier data.
- Restocked merchandise and maintained organized aisles for accurate product availability.
- Explained battery, wiper, and maintenance product options to match customer needs.
- Reconciled inventory discrepancies and reported stock issues to improve shelf accuracy.
- Followed safety procedures while handling automotive parts, equipment, and store materials.
- Handled customer inquiries and resolved issues in a timely manner, fostering positive relationships and repeat business.
Education
Pharmacy Technician Certification - Pharmacy
High School Diploma
Skills
Attention to detail
Customer service
Inventory control
Teamwork and collaboration
Inventory organization
Shipping and receiving
Inventory tracking
Order fulfillment
Order picking and processing
Stocking and organization
MS office
Cycle counting
Inventory accounts reconciliation
Cycle counts
Inventory counts
Heavy lifting
Inventory reconciliation
Basic math
Audit processes
Material handling
Error adjustments
Recording shipments
Loss prevention
Ordering supplies
Digital and physical counts
Discrepancy resolution
Tagging procedures
Systems and software expertise
Maintaining stock levels
Discrepancy investigation
Stock replenishment
Equipment operation
Inventory optimization
Item tagging
Records management
Database management
Proper storage protocols
Order management
Regulatory compliance
Quality procedures
Data management
Financial reporting
Supply and demand requirements
Sales planning
Promotions
Process implementation
Operations
Shortage reports
Shipping coordination
RFID tracking
Asset protection expertise
Sales goals
Project management
Reliable and punctual
Verbal and written communication
Marketing
Requisition orders
Shipping and receiving support
FIFO stocking
RFID systems
Part number management
Promotional sales
Requisition management
Barcode scanning
Merchandising expertise
Audit counts
Inventory recording
Stock control
Problem-solving
Inventory monitoring and management
Customer relations
Clear communication
Package labeling
Critical thinking
Microsoft office
Handheld scanners
Quality control
Quality assurance
Time management
Materials handling
Materials movement
Data documentation
Damage identification and reporting
Supply chain management
Safety compliance
Timeline
Inventory Specialist
Advance Auto Parts
09.2016 - CurrentRead More
General Manager
Advance Auto Parts
12.2014 - CurrentRead More
Assistant Manager
Advance Auto Parts
09.2012 - 12.2016Read More
Retail Parts Professional
Advance Auto Parts
05.2008 - 09.2012Read More
University of Louisiana At Lafayette
Pharmacy Technician Certification from Pharmacy
Read More
Abbeville High School
High School Diploma
Read More