Kensman Noel
Orlando,FL
Summary
Dedicated security professional with Seven years customer service experience and two years Armed security experience. Skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Inventory Specialist
Floor & Decor
2022.10 - 2024.02
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed 12 physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.
Armed Security Guard
Allied Universal Security Services
2020.06 - 2022.03
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Maintained a safe environment for employees and visitors through diligent access control procedures.
- Reduced incidents of theft and vandalism by implementing strict security protocols.
- Participated in ongoing training programs to stay current on industry best practices and enhance professional skills.
- Maintained accurate documentation of all security-related activities, ensuring compliance with regulatory requirements.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Operated and monitored security panels, alarms and related security equipment to provide area and visitor surveillance.
- Enhanced security measures by conducting thorough patrols and monitoring CCTV systems.
Customer Service Representative
Home Depot
2017.08 - 2021.04
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Responded proactively and positively to rapid change.
Education
High School Diploma -
Boynton Beach High School
Boynton Beach, FL06.2015
Skills
- Attention to Detail
- Firearm Safety
- Report Writing
- Attention to detail
- Incident documentation
- Critical thinking
- Computer Skills
- Public Safety
- Surveillance monitoring
- Crowd Control
- Communication
- De-Escalation Techniques
- Crime Prevention
Certification
- Class G certification, Operation 31 training Center, Expires 2026
- Class D certification, Operration31 training Center, Expires 2026
Timeline
Inventory Specialist
Floor & Decor
2022.10 - 2024.02
Armed Security Guard
Allied Universal Security Services
2020.06 - 2022.03
Customer Service Representative
Home Depot
2017.08 - 2021.04
High School Diploma -
Boynton Beach High School
- Class G certification, Operation 31 training Center, Expires 2026
- Class D certification, Operration31 training Center, Expires 2026
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