James Moseley
Fillmore
Summary
Dynamic Field Tech 3 at Charter/Spectrum, adept at enhancing installation efficiency and delivering exceptional customer service. Expert in cable installation and network troubleshooting, I consistently resolve technical issues while managing multiple projects under tight deadlines. My strong communication skills and attention to detail ensure high-quality outcomes in all deployments.
Overview
22
22
years of professional experience
Work History
Field Tech 3
Charter/spectrum
Newbury Park
10.2003 - Current
- Collaborated with engineering staff in order to develop more efficient processes for installation tasks.
- Maintained detailed records of all installations, repairs, and maintenance performed.
- Responded promptly to emergency calls from customers experiencing outages or other technical difficulties.
- Interpreted and followed complex blueprints and system diagrams during installations.
- Coordinated with utility companies to identify and mark underground utility lines before digging.
- Upgraded existing systems with the latest technology and software updates.
- Installed cabling from transport and wiring closets to customer access outlet.
- Spliced and terminated coaxial and fiber optic cables according to industry standards.
- Installed and repaired distribution racks and cables.
- Assembled and installed communication equipment.
- Laid out cabling plans and ran through buildings to desired locations.
- Tested circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions.
- Tested connections to verify power supplies and communication link functionality.
- Established and modified networks and computers at businesses, schools, government buildings, medical facilities, and homes.
- Handled multiple simultaneous deployment projects against strict deadlines.
Education
Fillmore High School
555 Central Ave06-1987
Skills
- Cable installation
- Network troubleshooting
- Customer service
- Problem solving
- Communication skills
- Attention to detail
- Time management
- Technical support
- Cable pulling
- Technical writing
- Materials management
- Workplace safety
- Diagnostic testing
- Time management abilities
- Customer relations
- Professional demeanor
- Maintenance and repair
References
References available upon request.
Timeline
Field Tech 3
Charter/spectrum
10.2003 - Current
Fillmore High School
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