James Musto
Wellington
Summary
Results-driven professional with experience in team leadership and customer service. Skilled in communication and problem-solving, contributing to improved store performance and achieving sales targets. Eager to leverage strengths in a challenging sales environment.
Overview
6
6
years of professional experience
Work History
Sales Associate
AT&T
Wellington
02.2022 - Current
- Assisted customers with product selection and service inquiries.
- Collaborated with team members to achieve store sales goals and improve performance.
- Handled customer complaints in a professional manner.
- Built and maintained relationships with peers and upper management to drive team success.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Sales Associate
Xfinity Comcast
Wellington
01.2021 - 01.2022
- Demonstrated features of mobile devices and accessories to enhance customer experience.
- Assisted customers with product selection and service inquiries.
- Engaged in promotional activities to inform customers about current offers and plans.
Team Leader
Chic-Fil-A
Wellington
04.2019 - 01.2021
- Led team meetings to discuss project updates and address concerns.
- Mentored junior team members to enhance their skills and performance.
- Coordinated daily tasks to ensure smooth workflow and timely completion.
- Implemented process improvements to streamline operations and increase efficiency.
Education
High School Diploma -
Oxbridge Academy
West Palm Beach, FL05-2020
Some College (No Degree) -
Florida Atlantic University
Boca Raton, FLSkills
- Customer engagement
- Product knowledge
- Sales techniques
- Inventory management
- Point of sale systems
- Customer relationship management
- Performance tracking
- Team collaboration
- Employee training
- Mentorship skills
Timeline
Sales Associate
AT&T
02.2022 - Current
Sales Associate
Xfinity Comcast
01.2021 - 01.2022
Team Leader
Chic-Fil-A
04.2019 - 01.2021
High School Diploma -
Oxbridge Academy
Some College (No Degree) -
Florida Atlantic University