James Ndatabaye
3472 Brooke Colony Dr,Canal Winchester,OH
Summary
Dynamic Network Technician with proven expertise at the Telecommunications Regulatory Agency of Burundi, excelling in hardware installation and network troubleshooting. Recognized for enhancing network reliability and training new technicians. Skilled in cabling infrastructure and committed to delivering high-quality service under pressure, ensuring optimal performance and customer satisfaction.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Merchandise Handler
Gap Inc. Distribution Center
6001 Green Pointe W , Groveport,43125
2023 - Current
Network Technician
Telecommunications Regulatory Agency of Burundi(ARCT)
Avenue De France No. 14, B.P. 6702, Bujumbura, Bur
2022 - 2023
- Installed cabling, wireless routers, and telephone systems for data communications networks.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
- Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
- Improved network reliability by troubleshooting and resolving hardware and software issues.
Fiber Optic Splicer
Burundi Backbone System (BBS)
20, Mwambutsa, Q.Kigobe, Bujumbura, Burundi
2021 - 2023
- Upheld high standards of craftsmanship while working under challenging conditions, including inclement weather or confined spaces.
- Assisted in the training of new technicians, imparting knowledge of industry best practices and safety protocols.
- Achieved optimal network performance by splicing fiber optic cables with precision and speed.
- Improved service quality by regularly inspecting and maintaining fiber optic equipment and tools.
Education
Bachelor Of Information Technology - Information Technology
Kampala University
P.O. Box 25454, Ggaba, Kampala, UgandaCertificate - ITSA
MyComputerCareer
4249 Easton Way, Unit 425, Columbus, OH 4321905.2025
Bachelor Of Information Technology - Network And Telecommunications
International University of Equator
Boulevard Mwambutsa, Bujumbura, Burundi. KamGgaba 02.2023
Skills
- Hardware installation
- Network configuration
- Network troubleshooting
- Wireless networking
- Cabling infrastructure
- Software configuration
- Switches and routers
- Network security
- Networking hardware installation
- Telephone technical support
- Network documentation
- Cable termination
- Teamwork
- Multi-tasking
- Effective Communication
Certification
I am still working on my certifications
Languages
English
Full Professional
French
Full Professional
Swahili
Native or Bilingual
Timeline
Merchandise Handler
Gap Inc. Distribution Center
2023 - Current
Network Technician
Telecommunications Regulatory Agency of Burundi(ARCT)
2022 - 2023
Fiber Optic Splicer
Burundi Backbone System (BBS)
2021 - 2023
Bachelor Of Information Technology - Information Technology
Kampala University
Certificate - ITSA
MyComputerCareer
Bachelor Of Information Technology - Network And Telecommunications
International University of Equator