JAMES NESBITT
North Brunswick,NJ
Summary
I have worked since I was a teenager a variety of jobs and have been promoted in nearly every job I have been in. Relevant details for the job include 5 years pest control experience. I have my core, 7a and 13 licenses in the state of New Jersey. I have managed teams of 5-15 people in the past including seasonal employees. I have had to aid in hiring with other managers, do employee evaluations in previous positions as well as terminate employees. In my current capacity I am a lead technician in the NJ Central branch, participate in the safety meetings held within Viking, and train new hires to satisfactorily perform their jobs.
Overview
16
16
years of professional experience
Work History
Lead Technician and New hire trainer
VIKING PEST CONTROL
08.2019 - Current
- Educated and advised customers on preventive measures to reduce pest infestations.
- Complied with safety guidelines and regulations with during pest control processes.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
- Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
- Drove to customer residences and places of business to inspect for pests.
- Prepared reports and kept detailed records of pest control activities.
- Adhered to most stringent safety procedures when applying chemicals.
- Performed routine maintenance on pest control equipment to manage wear and tear.
- Succesfully conducted integrated pest management practices in residential, commercial and industrial settings.
- Used integrated pest management (IPM) treatments to eliminate pests from residential and commercial properties.
- Coordinated with other departments and personnel to determine compliance of pest control standards and protocols.
- Prepared detailed reports to provide information on pest activity and recommend corrective actions.
- Fostered relationships with internal and external customers.
- Applied critical thinking and research to address complex issues.
Shipping and Packing Manager
Focus Camera LLC
05.2011 - 10.2018
- Resolved issues quickly to maintain productivity goals.
- Reviewed work for quality and compliance with company standards and design specifications.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Managed internal operational standards and productivity targets.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Conducted training programs with employees to promote familiarity with company products and applications.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Office Manager, Alcohol and Drug testing technician
Medex Exams/E.M.S
07.2008 - 04.2010
- I
- Drug Testing Division
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
- Coordinated special projects and managed schedules.
Education
Bachelor of the Arts - Social Work
Brandman University
2020
Associate of the - Arts
Brandman University
2016
Graduate -
North Brunswick Township High School
North Brunswick, NJ2004
Skills
- Average typing Speed is 53 WPM
- Software:
- Windows operating systems, Microsoft Word, Excel, and Outlook, Photoshop
- Safety Compliance
- User Training
- System Installation
- Customer Service
- Issue Resolution
- Attention to Detail
- Works Well Under Pressure
- Work Planning and Prioritization
- Tech-Savvy
- Preventive Maintenance
- Team Training
Timeline
Lead Technician and New hire trainer
VIKING PEST CONTROL
08.2019 - Current
Shipping and Packing Manager
Focus Camera LLC
05.2011 - 10.2018
Office Manager, Alcohol and Drug testing technician
Medex Exams/E.M.S
07.2008 - 04.2010
Bachelor of the Arts - Social Work
Brandman University
Associate of the - Arts
Brandman University
Graduate -
North Brunswick Township High School
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