James Norman
Amarillo
Summary
Able to meet demanding work schedules while practicing safety. Physically fit for outdoor work. Excellent customer contact and driving skills. Ability to drive standard-sized and large vehicles. Valid and clean Class A driver's license. Experience in all hazard emergency response and collaborating with other agencies.Background in working extremely well in high-pressure situations and dedicated to protecting the public..
Overview
12
12
years of professional experience
1
1
Certification
Work History
Resource Specialist
Texas A&M Forest Service
Amarillo
01.2022 - Current
- Operated various vehicles, including water tenders, bulldozers, engines (type 3, type 6, and type 7), and transports (bobtails, lowboys, manuals, and automatics).
- Conducted drafting and pumping operations on multiple fire apparatuses.
- Communicated regularly with Incident Command System personnel via radio transmissions about progress made in containing a fire.
- Collaborated with local, state, and federal agencies during large-scale fire suppression operations.
- Responded rapidly to emerging wildfires to protect lives, property, and natural resources.
- Operated firefighting equipment, including chainsaws, fire pumps, and hoses, under hazardous conditions.
- Proficient in mapping software and land navigation.
Delivery Driver
Lowes Home Improvement
Granbury
12.2015 - 09.2020
- Worked 40+ hours a week.
- Tracked and maintained records for mileage, fuel usage, and delivery information.
- Delivered items within a reasonable time by traveling the most direct route.
- Boosted customer service by helping with delivery, payment, and stock questions.
- Protected customer packages from damage with safe handling and proper load balancing.
- Met schedule demands by coordinating efficient 200-300 mile routes.
- Collaborated with team members to meet daily demands and handle challenging projects.
- Handled 8+ deliveries each day across 300 mile area.
Third Shift Manager
Racetrac Inc.
Carrolton
04.2014 - 07.2015
- Worked 40+ hours a week.
- Ordered, organized, and rotated supplies.
- Improved worker performance through effective oversight and mentoring on specific job procedures.
- Supported customer needs by inquiring about their service and quickly resolving any issues.
Server
Sagora Senior Living
Carrolton
08.2013 - 09.2014
- Worked on average 40 hours a week.
- Took orders, made drinks, and cleaned tables after the guests' departures.
- Transported food products and stocked dining room supplies.
- Uphold high sanitation and safety standards while delivering and serving food.
Education
EMT Course -
Tarrant County College
Bedford, TX08-2014
High School Diploma -
Cornerstone Christian Academy
Granbury, Tx05.2013
Associate of Science - General Studies
Weatherford College
Weatherford, TxSkills
- Plan and optimize route
- Firefighting operations
- Basic equipment and vehicle maintenance
- Incident command communication
- Interpersonal skills
- Self motivated
- Driving and transportation of heavy equipment
- Pumping operations
- Critical decision-making under stress
- Quick learner
Certification
- NWCG Basic Faller 3
- NWCG Dozer Operator
- NWCG Firefighter Type 2
- NWCG Firefighter Type 1
- ATV/UTV Operator
- Forklift Operator
- NWCG Engine Operator Trainee
- NWCG Incident Commander Type 5 Trainee
- NWCG Motor Grader Operator Trainee
Timeline
Resource Specialist
Texas A&M Forest Service
01.2022 - Current
Delivery Driver
Lowes Home Improvement
12.2015 - 09.2020
Third Shift Manager
Racetrac Inc.
04.2014 - 07.2015
Server
Sagora Senior Living
08.2013 - 09.2014
EMT Course -
Tarrant County College
High School Diploma -
Cornerstone Christian Academy
Associate of Science - General Studies
Weatherford College
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