James Norris
Fuquay Varina,United States
Summary
Committed Compliance Analyst with a strong background in tracking, documentation, and reporting. Known for meticulous attention to detail, adaptability, and learning on the go. Possessing 5 years of expertise in utilizing frameworks such as HIPAA, NIST 800-53, and ISO 27001. Eager to apply these skills to the achievement of risk goals while ensuring the confidentiality, integrity, and availability (CIA) of sensitive information.
Overview
8
8
years of professional experience
Work History
Sr. Claim Analyst
J.E. Kelleher
04.2022 - 10.2023
- Analyzed information gathered by investigation and reported findings for recommendations.
- Maintained confidentiality with all personal data as an International Standards Organization (ISO).
- Consistently achieved 20% reduction in claims processing time through the implementation of streamlined procedures and improved documentation methods, resulting in increased overall departmental efficiency.
Regulatory Compliance Specialist
Covance/LabCorp
10.2019 - 04.2022
- Performed regulatory assessments including HIPPA, and security controls review.
- Assisted with implementing Qualys Guard for seamless testing of compliance.
- Consistently achieved 100% HIPAA compliance, reinforcing patient trust and engagement in clinical trials through rigorous adherence to regulations and facilitation of effective virtual conferences.
Data Analyst
WIRB/Copernicus IRB
09.2018 - 10.2019
- Assisted clinical trials with data management and protocol updates to ensure clinical trial FDA approval.
- Managed employee and client access to proprietary systems preventing unauthorized access, accidental damage, user errors, and malicious actions.
- Strengthened FDA compliance in clinical trial documentation by 15%, significantly reducing risk of regulatory issues, clinical trial delays, and compromised data.
Medical Sales Representative
Conduant
08.2016 - 09.2019
- Prepared and delivered product presentations and answered questions about products and services to increase sales.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Grew account base 25% by delivering high-impact product presentations to medical professionals.
GRC Analyst
RTI
07.2015 - 08.2016
- Supported continuous monitoring to assess compliance with information security policies and standards.
- Performed Third Party Risk Assessments.
- Successfully created GRC solutions for 100% of low-rating audits.
Education
High School Diploma -
Wake Technical Community College
Raleigh, NCSkills
- Salesforce
- MS Office
- Risk Management
- Policy Analysis
- Database Management
- Impact Assessment
- Qualys
- Regulatory Policies
- Data Verification
- ISO 27001
- HIPPA
- Jira
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Sr. Claim Analyst
J.E. Kelleher
04.2022 - 10.2023
Regulatory Compliance Specialist
Covance/LabCorp
10.2019 - 04.2022
Data Analyst
WIRB/Copernicus IRB
09.2018 - 10.2019
Medical Sales Representative
Conduant
08.2016 - 09.2019
GRC Analyst
RTI
07.2015 - 08.2016
High School Diploma -
Wake Technical Community College
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