Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

James Norton

U.S Army Special Forces & Transformation Director
Tampa,FL

Summary

Experienced with leading large-scale transformation initiatives to enhance organizational performance. Dynamic leader with a strong operations background, specializing in sales team management to drive performance and growth. Leveraging experience as a Special Forces Weapons Sergeant with drone expertise, I support commercial and DoD projects with strategic insight and operational execution.

Overview

9
9
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
1
1
Language

Work History

Transformation Director

Swaney Group Capital
St. Petersburg, Florida
04.2024 - Current
  • Led and managed sales teams in the commerical and DOD drone , and elevator service industry driving an average sales increase of 15% through strategic leadership and process optimization.
  • Leveraged experience from being a Special Forces Weapon Sergeant with advanced drone training to provide strategic insights and operational expertise, enhancing sales effectiveness in the drone industry.
  • Created detailed project plans, including timelines, milestones, resource requirements, and risk assessments, ensuring timely delivery of results.
  • Coordinated with other departments to ensure successful integration of new technologies into existing workflows.
  • Conducted thorough analyses of existing processes, identifying opportunities for improvement and implementing necessary changes.
  • Oversaw the development of internal tools designed specifically to streamline operations during periods of rapid change.

Special Forces Weapons Sergeant (18B)

Maryland National Guard
Fort Bragg, North Carolina
02.2021 - Current
  • Graduate of the U.S States Army Special Forces Qualification Course (SFQC) as Non Commission Officer (NCO)
  • Utilized conventional and unconventional warfare methods in communications
  • Completed Military Decision-Making Process (MDMP) training
  • Responsible for developing an adaptive training program based on different levels of proficiency for a Special Forces team along with Host Nation Partner Force
  • Gained a basic proficiency in Spanish scoring a 1+/1+ on the Department of Defense Oral Proficiency Interview (OPI)

Director of Business Development

ADM Marketing
Tampa, FL
09.2023 - 04.2024
  • Build customer sales and loyalty for our clients through ROI programming
  • Boost customer sales on a one-to-one basis via direct mail, email and other services
  • Achieved sales goals by cultivating and securing new customer relationships
  • Using skills including market research, forecasting and stakeholder management to qualify accounts to create a minimum of $250k in revenue

Sales Director

Pinnacle Financial Services
02.2016 - 04.2021
  • Serve as product expert in Medicare Insurance for assigned territory for agents across the country
  • Developed key partnerships with industry-leading organizations to strengthen professional network
  • Hired, trained, and built a high-performing team of sales representatives

Education

Bachelor of Science - Criminal Justice

Delaware Valley University
Doylestown, PA
08.2011 - 12.2015

Skills

Customer focus

Organizational development

Teamwork

Problem-solving

Time management

MS office

Problem-solving abilities

Team leadership

Sales strategy

Operations management

Excellent communication

Data analytics

Certification

Army Special Forces Quad Drone Course

Timeline

Transformation Director

Swaney Group Capital
04.2024 - Current

Special Forces Sniper Course 2 (SFSC 2)

04-2024

Special Forces Advanced Urban Combat Course (SFAUCC)

01-2024

Army Special Forces Quad Drone Course

12-2023

Director of Business Development

ADM Marketing
09.2023 - 04.2024

Secret Security Clearance

08-2023

Special Forces Weapons Sergeant (18B)

Maryland National Guard
02.2021 - Current

Sales Director

Pinnacle Financial Services
02.2016 - 04.2021

Bachelor of Science - Criminal Justice

Delaware Valley University
08.2011 - 12.2015
James NortonU.S Army Special Forces & Transformation Director