James Oliver
Anaheim,CA
Summary
Highly organized and detail-oriented professional seeking a position with an company where I can utilize my skills in customer service, mail handling, and logistics to contribute to efficient and reliable postal operations. Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
17
17
years of professional experience
Work History
Mail Clerk
Kaiser Permanente
09.2018 - 04.2024
- Sorted and distributed incoming and outgoing mail accurately and efficiently
- Operated mail processing equipment and adhered to safety protocols
- Assisted customers with postal inquiries and services, ensuring a positive experience
- Managed records of mail transactions and maintained inventory of postal supplies.
- Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
Customer Service Representative
JCPenney Retail
02.2015 - 09.2018
- Provided excellent customer service in a fast-paced retail environment
- Handled cash transactions and maintained a balanced cash drawer
- Resolved customer complaints and issues promptly and effectively
- Assisted in inventory management and stocking of products.
- Handled customer inquiries and suggestions courteously and professionally.
Package Handler
Pro-Dex, Inc.
03.2007 - 11.2011
- Loaded and unloaded packages from delivery trucks
- Scanned and sorted packages according to destination
- Maintained a clean and organized work area to ensure safe and efficient operations
- Collaborated with team members to achieve daily productivity goals.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
Education
High School Diploma -
David Star Jordan High School
Long Beach, CA06.1998
Skills
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent organizational and time management skills
- Strong attention to detail and accuracy
- Ability to lift and carry heavy packages up to [weight] lbs
- Strong communication and interpersonal skills
- Familiarity with postal regulations and procedures (if applicable)
- Customer Service
- Team Collaboration
- Problem-solving skills
References
Available upon request
Timeline
Mail Clerk
Kaiser Permanente
09.2018 - 04.2024
Customer Service Representative
JCPenney Retail
02.2015 - 09.2018
Package Handler
Pro-Dex, Inc.
03.2007 - 11.2011
High School Diploma -
David Star Jordan High School