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JAMES OLIVER
Burlington,NJ
Summary
Transportation and fleet management professional with over 20 years leading operations in healthcare services. Expertise in ensuring DOT compliance, enhancing operational efficiency, and fostering strong relationships with staff and community partners to deliver safe, reliable transportation.
Overview
1
1
Certification
28
28
years of professional experience
Work History
Fleet Manager
Capital Health
Hopewell, New Jersey
10.2022 - Current
- Direct daily transportation and fleet operations for healthcare services.
- Supervise transportation staff, drivers, and fleet operations to ensure safe and efficient service.
- Coordinated scheduling, routing, and vehicle utilization to optimize service efficiency.
- Ensure compliance with DOT regulations, organizational policies, and safety standards.
- Managed vehicle maintenance and inspections to ensure fleet readiness and compliance with safety standards.
- Investigate transportation incidents and implement corrective actions.
- Collaborated with clinical departments and transportation vendors to enhance service delivery and address logistical challenges.
- Resolve patient transportation concerns while maintaining high customer service standards.
Supervisor of Transportation
Princeton Health Care Systems
10.1998 - 09.2022
- Supervised transportation operations and led a team of 6–8 employees to ensure seamless service delivery.
- Managed daily transportation schedules and coordinated driver assignments to optimize service efficiency.
- Performed vehicle inspections and ensured compliance with state and federal safety regulations.
- Trained staff in Handle with Care techniques to ensure patient safety.
- Led medical equipment transportation for the Princeton Hospice Unit.
- Conducted employee orientation, training, coaching, and annual performance evaluations.
- Assisted with interviewing, hiring, and employee development.
- Resolved patient and customer service concerns, enhancing satisfaction while maintaining operational efficiency.
Operations Manager
Special Parent Advocacy Group (New Jersey DDD)
07.2015 - 11.2018
- Managed transportation operations across Central and North Jersey, ensuring timely and efficient service delivery.
- Managed transportation operations for wheelchair accessible and school buses in compliance with safety regulations.
- Scheduled transportation services and coordinated vehicle maintenance and DOT inspections to maintain compliance and safety standards.
- Planned transportation logistics for community outings and special events.
- Processed payroll for employees using Prime Point software to ensure timely and accurate payments.
- Coordinated community inclusion and respite programs for individuals with developmental disabilities, enhancing access to essential services and support.
- Conducted client assessments and coordinated services with support coordinators.
Education
Some College (No Degree) - Business Administration
Shaw University
Raleigh, NCSkills
- Fleet Management
- Transportation Operations
- Safety compliance
- Logistics Coordination
- Route planning
- Maintenance coordination
- Incident analysis
- Cost control
- Vendor Management
- Staff leadership
- Employee performance
- Customer Service
Certification
- Commercial Driver's License (CDL) with Passenger Endorsement
- CPR Certified
- Handle With Care Instructor
- Prime Point Payroll System
Timeline
Fleet Manager
Capital Health
10.2022 - Current
Operations Manager
Special Parent Advocacy Group (New Jersey DDD)
07.2015 - 11.2018
Supervisor of Transportation
Princeton Health Care Systems
10.1998 - 09.2022
Some College (No Degree) - Business Administration
Shaw University