James Oliveros
Maple Glen,PA
Summary
Operations leader with experience in customer relations, shop operations, inventory purchasing, and safety compliance. Known for staff training, budget analysis, and efficient decision-making in automotive service environments.
Overview
2
2
Languages
41
41
years of professional experience
Work History
President, CEO
Keystone Auto and Tire Center
Abington, Pennsylvania
01.1980 - 12.2020
- Directed Keystone Auto and Tire Center operations across service sales and customer care.
- Supported tire service workflows, repair scheduling, and shop productivity standards.
- Assisted with staff hiring, training, and daily team assignments.
- Managed budgets, expenses, and purchasing processes for auto parts and tire inventory to optimize resource allocation.
- Built customer relations through issue resolution and service follow-up.
- Negotiated vendor contracts for tires, equipment, and maintenance supplies.
- Enforced safety, compliance, and facility standards across shop operations.
- Planned business strategy, growth goals, and long-term operational improvements.
- Developed policies, procedures, and short-term and long-term goals for the organization.
- Collaborated with staff members to ensure operational efficiency of the organization.
- Oversaw daily administrative tasks such as payroll processing, accounts payable and receivable management.
- Developed and executed strategic business plan to attain assigned metrics.
- Managed staff hiring, training, and daily team assignments.
- Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
- Provided leadership and guidance on budgeting decisions to maximize resources available.
- Cultivated and maintained positive working relationships with employees, executives and other stakeholders.
- Coordinated board meetings, strategic planning sessions, and annual conferences to align organizational goals and priorities.
- Evaluated financial statements and forecasts to inform program development and enhance organizational policies.
- Resolved conflicts between staff members by listening attentively and providing constructive feedback.
- Coordinated work across departments to keep teams on track with company goals.
- Negotiated contracts with vendors for services such as IT maintenance or event catering.
- Determined performance goals and offered tactics for achieving milestones.
Education
High School Diploma -
Father Judge High School
Philadelphia, PA06-1971
Skills
Supply chain management
- Budget analysis
- Financial analysis
- Strategic leadership
- Customer relations
- Staff training
- Safety compliance
- Shop operations
- Service scheduling
- Data management
- Decision making
- Analytical thinking
- Task prioritization
- Time management
- Bilingual English Spanish
Languages
English
Professional
Spanish
Professional
Timeline
President, CEO
Keystone Auto and Tire Center
01.1980 - 12.2020
High School Diploma -
Father Judge High School