James Ousley
Detroit Roller Wheels
Detroit,MI
1
Certification
10
Years of experience
Dependable delivery driver with a proven track record of ensuring timely and safe package delivery. Committed to exceptional customer satisfaction and efficient route navigation.
Reliable delivery driver recognized for outstanding teamwork and attention to detail. Skilled in optimizing routes using GPS technology, ensuring on-time deliveries while maintaining high standards of safety and customer service.
Dedicated delivery driver with strong skills in time management and safe driving. Successfully navigated routes to enhance delivery efficiency and fostered positive customer relationships through proactive communication.
Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.
Physically fit Truck Driver works great with vans and other light delivery vehicles. Supports business objectives by reliably meeting delivery and pickup schedules. Multitasks and solves problems well to stay on top of fast-paced work.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Work History
Hi Lo Driver
7 Years 2 Months- Operated Hi Lo forklift to transport goods efficiently within warehouse environment
- Conducted pre-shift inspections of equipment to ensure safety and operational readiness
- Loaded and unloaded pallets from trucks, maintaining organization in storage areas
- Collaborated with team members to streamline inventory processes and reduce delays
- Assisted in training new drivers on safety protocols and equipment handling procedures
- Monitored stock levels and reported discrepancies to management for timely resolution
- Maintained accurate records of daily operations, contributing to improved efficiency reports
- Implemented best practices for safe material handling, enhancing workplace safety standards
- Collaborated with team members to optimize workflow, minimizing downtime and improving overall efficiency.
- Verified item accuracy by referring to pulling orders and batch numbers.
- Facilitated smooth operations, performing routine maintenance checks on Hi-Lo equipment for optimal performance.
- Boosted productivity, consistently meeting or exceeding daily performance goals for load completion.
- Assisted in maintaining a safe work environment, promptly reporting any potential hazards or equipment issues.
- Unloaded materials and merchandise from incoming vehicles to stack materials in assigned places.
- Reduced product damage and loss by adhering to safety protocols during loading and unloading processes.
- Moved materials from facilities to workstations and pick-up locations.
- Identified damaged materials to report shortages or quality deficiencies to management.
- Safeguarded product integrity during transportation, diligently following proper lifting techniques and securing loads appropriately.
- Studied production schedules to determine material requirements, movements and deliveries.
- Contributed to a positive workplace culture, fostering strong communication and teamwork among staff members.
- Maximized available storage capacity by skillfully stacking and arranging materials according to established guidelines.
- Performed daily equipment checks such as recharging truck's battery and lubricating equipment.
- Participated in regular safety meetings, staying up-to-date on industry regulations and company policies.
- Ensured timely processing of inbound shipments through effective coordination with receiving department personnel.
Supervisor
7 Years 2 Months- Operated machinery to assist in meat processing and packaging.
- Followed safety protocols to maintain a safe work environment.
- Loaded and unloaded products efficiently for shipping and receiving.
- Assisted in maintaining cleanliness and organization of the workspace.
- Collaborated with team members to meet production goals consistently.
- Conducted quality checks on products to ensure compliance with standards.
- Adapted quickly to changing tasks and priorities during production shifts.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
- Followed instructions and safety protocols while operating machinery and equipment.
- Provided labor support to carpenters, masons and other skilled trades.
- Supervised daily operations, ensuring team adherence to safety and efficiency protocols.
Delivery Driver
2 Years 9 Months- Delivered packages efficiently, ensuring timely arrivals and customer satisfaction.
- Maintained vehicle cleanliness and compliance with safety regulations.
- Navigated routes effectively using GPS systems to optimize delivery times.
- Communicated promptly with dispatch to report delays or issues encountered during deliveries.
- Loaded and unloaded cargo safely, adhering to weight limits and handling procedures.
- Assisted in training new drivers on company policies and delivery protocols.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Expedited deliveries to meet customer deadlines and requirements.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Contributed to environmental sustainability by following eco-friendly driving practices.
- Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
- Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
- Supported positive customer experience by resolving delivery issues promptly and effectively.
- Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
- Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
- Improved delivery accuracy by diligently checking orders before departure.
chauffeur
2 Years 11 Months- Ensured timely and safe transportation of passengers to various destinations.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Leveraged GPS technology to optimize routes, reducing travel time and enhancing efficiency.
- Provided exceptional customer service, addressing passenger inquiries and resolving issues promptly.
- Vacuumed, cleaned and sanitized vehicles between customers.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Maintained excellent vehicle cleanliness, both interior and exterior, for optimal client comfort.
- Ensured passenger safety by adhering to traffic laws and regulations at all times.
- Provided courteous assistance with luggage handling, ensuring the safe transport of personal belongings.
- Utilized GPS technology effectively for accurate navigation and route planning in varying traffic conditions.
- Stowed passenger items with care and concern to avoid damage or displeasure with handling.
- Managed unexpected situations calmly, such as road closures or accidents, finding alternative routes swiftly without compromising client safety or satisfaction.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Calculated bills, issued receipts and accepted payments.
- Demonstrated excellent knowledge of local attractions, restaurants, hotels, and venues to provide helpful recommendations for clients when requested.
- Coordinated airport transfers seamlessly between terminals while maintaining strong communication with clients during travel transitions.
- Consistently navigated efficiently through various routes to reach destinations on time or ahead of schedule.
- Achieved high levels of client retention through consistent professionalism, discretion, and dedication to quality service.
- Mapped efficient routes with minimal disruption to passengers or schedules.
- Remained up-to-date with flight schedules and monitored delays or cancellations closely to promptly adjust pick-up times as needed.
- Collaborated with dispatchers effectively for smooth assignment scheduling and communication updates throughout shifts.
Security Guard Supervisor
10 Years- Supervised security personnel to ensure compliance with safety regulations and protocols.
- Conducted regular site inspections to identify potential security risks and vulnerabilities.
- Developed training programs for new staff on emergency procedures and conflict resolution techniques.
- Coordinated communication between security team and management during incidents and emergencies.
- Implemented strategic measures to enhance overall safety and security of venue operations.
- Mentored junior guards in effective surveillance techniques and incident reporting standards.
- Evaluated security systems and recommended upgrades to improve operational efficiency.
- Reduced incidents of theft and vandalism by maintaining a visible presence during patrols and monitoring CCTV systems.
- Maintained accurate records of all incidents, daily logs, and personnel files in compliance with industry standards.
- Enhanced security measures by implementing effective patrol strategies and surveillance techniques.
- Managed scheduling for security guard shifts, optimizing coverage while minimizing overtime costs.
- Assisted in the recruitment process by interviewing candidates, assessing their qualifications, and providing recommendations for hiring decisions based on skill set suitability for the role.
- Conducted thorough investigations into security breaches or incidents, identifying root causes and implementing corrective actions.
- Improved access control procedures by updating protocols and deploying modern technology solutions for identification verification.
- Developed crisis management plans to minimize risk during emergencies and ensured the safety of all personnel.
- Monitored alarm systems to ensure prompt response to any triggered alerts or potential threats within the facility''s premises.
- Supervised access points at special events or functions held within the secured facilities ensuring guests complied with entry requirements.
- Established strong working relationships with other departments to enhance collaboration and facilitate a comprehensive approach to security management.
- Ensured compliance with safety regulations through regular inspections, assessments, and updates to company policies.
- Provided ongoing mentorship and support for junior security staff, contributing to their professional development and growth within the company.
- Increased staff retention rates by providing comprehensive training programs and fostering a supportive work environment.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Developed and implemented strategies to prevent and respond to security incidents.
- Recorded incident reports with detailed accounts of occurrences.
Scanner
3 Months- Operated scanning equipment to accurately log incoming and outgoing inventory.
- Ensured compliance with safety protocols while handling products in warehouse environment.
- Collaborated with team members to maintain efficient workflow during high-volume periods.
- Conducted quality checks on scanned items to verify accuracy and condition before processing.
- Assisted in training new hires on scanning procedures and operational best practices.
- Monitored equipment performance, reporting issues promptly to minimize downtime.
- Gathered, sorted and scanned documents to enter into computer system.
- Collaborated with team members to establish best practices for the scanning process, increasing overall productivity.
- Minimized errors through careful attention to detail during the document preparation process prior to scanning.
- Ensured timely completion of scanning projects by prioritizing tasks and following strict deadlines.
- Managed sensitive documents with confidentiality and discretion, adhering to company policies and regulations.
- Kept up-to-date with industry developments in scanning technology, recommending appropriate upgrades when necessary.
- Identified opportunities for process improvement within the scanning workflow, resulting in increased effectiveness and reduced costs.
- Supported project management efforts by ensuring relevant documents were digitized and available for team access.
- Facilitated smoother workflow transitions by providing timely and accurate digital copies for various departments.
Education
High School Diploma
Skills
Positive attitude
Customer service
Valid Driver's license
Teamwork and collaboration
Time management
Attention to detail
Dependable and reliable
Punctual and reliable
Problem-solving
Safe driving
Clean driving record
GPS and route planning
Route management
Safe driving record
Accomplishments
- Maintained consistent and on-time delivery record with 100% of all orders arriving on time or ahead of schedule.
Certification
- Certified driver, better trucks - [3 years]
Timeline
Scanner
Amazon
11.2025 - 02.2026Read More
Delivery Driver
Better Trucks
11.2023 - CurrentRead More
chauffeur
Uber
09.2023 - CurrentRead More
Hi Lo Driver
Wolverine Packing
11.2016 - 01.2024Read More
Supervisor
Wolverine Packing
11.2016 - 01.2024Read More
Security Guard Supervisor
Detroit Roller Wheels
08.2016 - CurrentRead More
Dorsey Business School
Read More
Penn Foster Career School
High School Diploma
Read More
Languages
English
Full Professional