JAMES OWEN
Costa Mesa,CA
Summary
Strategic Fire Captain with deep comprehension of Incident Command, Leadership and Marine Environments. Sound knowledge of all firefighting techniques and various equipment operations. Excellent problem-solver with quick decision-making skills.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Fire Captain
City Of Long Beach Fire Department
Long Beach, CA
01.2000 - Current
- Led team in fighting fires and exercised considerable judgment in deciding best way to extinguish based on type of fuel and environment for 13 years
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Preserved order and discipline among subordinates and gave assignments and instructions.
- Conducted periodic firefighter written performance evaluations and completed written recommendations on probationary firefighters.
- Oversaw proper implementation of best practices, policies, and procedures in alignment with regulations and operational needs.
- Oversaw scene operations and assigned firefighters to strategic locations.
- Coordinated, scheduled, and maintained team resources to achieve top levels of operational readiness.
- Optimized fire services management with introduction of new systems, policies, procedures, and tools.
- Inspected buildings to determine fire risk and advise owners on prevention methods.
- Commanded Fire Boat Operations and Incidents in Port of Long Beach
- Multi Agency Incident Commander for Marine Operations
- Peer Support Member - Organized online resources
- Facilities Manager for Fire Department Facilities
Major Account Sales Manager
MCI Worldcom
Santa Ana, CA
04.1997 - 01.2000
- Determined revenue growth opportunities and enhanced service levels by closely monitoring developments in assigned accounts.
- Consulted customers leveraging knowledge of networking solutions, network routers and switches, and data center management.
- Built senior executive relationships at target accounts and aligned solutions to business needs.
- Closed complex sales with transaction value of $ 10,000 monthly billing.
- Worked with channel and alliance partners on joint marketing and sales opportunities.
- Built mutually beneficial partnerships with industry and resale partners to enhance overall service and value to clients.
- Set meetings and managed obligations to achieve established goals and commitments.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed accounts to retain existing relationships and grow share of business.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
- Prepared and implemented strategic growth plans for territory based on company goals and expectations.
Paramedic
Adams Ambulance
Lynwood, CA
01.1997 - 01.2000
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Communicated with treatment center personnel and dispatchers to provide information about situation, arrange reception of victims and receive instructions for further treatment.
Harbor Patrol Officer
City of Avalon
Avalon, CA
05.1993 - 12.1996
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Investigated incidents and crimes, collected evidence and recorded witness statements.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Organized criminal documents such as logs, records, reports and agendas to streamline processing and improve traceability.
- Backed up patrol officers during difficult stops or to answer complex questions.
- Responded to call-outs during periods of low coverage or high demand to serve public in City of Avalon.
Education
B.S. Fire - Service Management
California State University - Sacramento
Sacramento, CA05.2013
Skills
- Fire Response Team Direction
- Continuing Educational Programs
- Fire Inspection Suppression
- Records Management Systems
- Firefighting Operations
- Hazardous Chemicals
- Public Education
- Project Requirements
- Crisis Situations
- Medical Records Preparation
- Prevention Activities
- Planning Issues
Accomplishments
- 2016 Meritorious Award for Bravery
- Multiple Unit Citations
- Commendation Los Angeles County District Attorney for efforts with Inner City Rescue Youth
- Fire Boat Captain
- 'Super' Fire Paramedic Captain assignment on Lifeguard Rescue Boat Operations
Certification
NWCG Engine Boss
2018
Terrorism Liaison Officer, Intermediate, JRIC
2010
USCG Merchant Mariner, Near Coastal 50 Ton (Capt.)
2014
ICS 100, AWR160, 200, 300, 400, 700, 800
2000 - 2018
WUI Courses: G-131,S-290, S-215, S-234, S270,
S-330AR
2005 - 2017
Paul Walker, Genius Stone Leadership/Mentor Course
2015
PC 832, LASD (Arrest and Citation Powers)
1992
Biddle Proctor (Physical Entrance Exam)
2016 - Present
Affiliations
FIRESTRONG.org LBFD Architect Member 2015
Rescue Youth Mentor 2005-2013
Non-Professional Associations
Saint Andrews Presbyterian Church Member 2013
Additional Information
- Unit Citation (Initial IC for 3rd Alarm Fire) Meritorious Award for Bravery, Long Beach Police Dept. 2016
Timeline
Fire Captain
City Of Long Beach Fire Department
01.2000 - Current
Major Account Sales Manager
MCI Worldcom
04.1997 - 01.2000
Paramedic
Adams Ambulance
01.1997 - 01.2000
Harbor Patrol Officer
City of Avalon
05.1993 - 12.1996
B.S. Fire - Service Management
California State University - Sacramento
NWCG Engine Boss
2018
Terrorism Liaison Officer, Intermediate, JRIC
2010
USCG Merchant Mariner, Near Coastal 50 Ton (Capt.)
2014
ICS 100, AWR160, 200, 300, 400, 700, 800
2000 - 2018
WUI Courses: G-131,S-290, S-215, S-234, S270,
S-330AR
2005 - 2017
Paul Walker, Genius Stone Leadership/Mentor Course
2015
PC 832, LASD (Arrest and Citation Powers)
1992
Biddle Proctor (Physical Entrance Exam)
2016 - Present
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