JAMES OZORKIEWICZ
Corvallis,OR
Summary
Strong leader and problem-solver dedicated to streamlining operations to promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Retail Store Manager
MobileOne LLC., Wireless Vision LLC
2023.08 - Current
- Exceeded sales goals and accomplished business objectives by taking Ownership over the Store's performance and being the primary presence on the Sales Floor.
- Drives key performance metrics by being a top performer on the Universal Leaderboard. Already a top 25 finish in February 2024.
- Turned a bottom-performing location into a Top-Performing Store and made a meaningful contribution to being in the top #1 Region (OR South Dawgs).
- Proactive Leader that makes sure that the Store performs well and executes.
Retail Assistant Manager
Wireless Vision
2021.08 - 2023.08
- Trained employees, monitored performance and conducted periodic reviews focused on continuous improvement
- Audited store operations and records under management direction and resolved discrepancies
- Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
Customer Service Manager
J & B Ventures
2017.01 - 2020.03
- Controlled resources and utilized assets to achieve qualitative and quantitative targets
- Followed through with client requests to resolve problems
- Collaborated with upper management to improve customer service processes and support structures company-wide.
Airman
U.S. Navy
2008.01 - 2010.03
- Earned the Navy Achiemevement Medal
- Coordinated shipments and tracked progress to facilitate timely delivery
- Monitored and adjusted inventory levels according to demand.
Education
Bachelor of Science - Lean Six Sigma Black Belt
Villanova
Villanova, PA04.2012
Skills
- Articulate
- Team Player
- Innovative
- Professional
- Customer Service Expert
- Problem Solving
- Attention to Detail
- Influencer
Certification
Certified Change Manager, PROSCI, Certified Change Manager utilizing PROSCI methodologies and the ADKAR model.
Timeline
Retail Store Manager
MobileOne LLC., Wireless Vision LLC
2023.08 - Current
Retail Assistant Manager
Wireless Vision
2021.08 - 2023.08
Customer Service Manager
J & B Ventures
2017.01 - 2020.03
Airman
U.S. Navy
2008.01 - 2010.03
Bachelor of Science - Lean Six Sigma Black Belt
Villanova
Certified Change Manager, PROSCI, Certified Change Manager utilizing PROSCI methodologies and the ADKAR model.
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