Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JAMES OZORKIEWICZ

Corvallis,OR

Summary

Strong leader and problem-solver dedicated to streamlining operations to promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Retail Store Manager

MobileOne LLC., Wireless Vision LLC
08.2023 - Current
  • Exceeded sales goals and accomplished business objectives by taking Ownership over the Store's performance and being the primary presence on the Sales Floor.
  • Drives key performance metrics by being a top performer on the Universal Leaderboard. Already a top 25 finish in February 2024.
  • Turned a bottom-performing location into a Top-Performing Store and made a meaningful contribution to being in the top #1 Region (OR South Dawgs).
  • Proactive Leader that makes sure that the Store performs well and executes.

Retail Assistant Manager

Wireless Vision
08.2021 - 08.2023
  • Trained employees, monitored performance and conducted periodic reviews focused on continuous improvement
  • Audited store operations and records under management direction and resolved discrepancies
  • Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.

Customer Service Manager

J & B Ventures
01.2017 - 03.2020
  • Controlled resources and utilized assets to achieve qualitative and quantitative targets
  • Followed through with client requests to resolve problems
  • Collaborated with upper management to improve customer service processes and support structures company-wide.

Airman

U.S. Navy
01.2008 - 03.2010
  • Earned the Navy Achiemevement Medal
  • Coordinated shipments and tracked progress to facilitate timely delivery
  • Monitored and adjusted inventory levels according to demand.

Education

Bachelor of Science - Lean Six Sigma Black Belt

Villanova
Villanova, PA
04.2012

Skills

  • Articulate
  • Team Player
  • Innovative
  • Professional
  • Customer Service Expert
  • Problem Solving
  • Attention to Detail
  • Influencer

Certification

Certified Change Manager, PROSCI, Certified Change Manager utilizing PROSCI methodologies and the ADKAR model.

Timeline

Retail Store Manager

MobileOne LLC., Wireless Vision LLC
08.2023 - Current

Retail Assistant Manager

Wireless Vision
08.2021 - 08.2023

Customer Service Manager

J & B Ventures
01.2017 - 03.2020

Airman

U.S. Navy
01.2008 - 03.2010

Bachelor of Science - Lean Six Sigma Black Belt

Villanova
Certified Change Manager, PROSCI, Certified Change Manager utilizing PROSCI methodologies and the ADKAR model.
JAMES OZORKIEWICZ