James Palma
Tonawanda,NY
Summary
Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Corporate Satellite Warehouse Manger
DiVal Safety
Buffalo, NY
09.2021 - Current
- Championed a Strong Safety Culture within the Organization.
- Developed comprehensive metric dashboard to optimize incoming and outgoing product flows in all warehouses. Integrated vendor managed inventory services.
- Oversaw the successful implementation of improved operational activities.
- Assisted in developing training programs for new hires related to warehouse operations.
- Supported and promoted continuous improvement and process optimization.
- Implemented cost-saving initiatives to reduce expenses associated with warehousing operations.
- Implemented effective scheduling strategies for management and supervisor teams, optimizing productivity and workflow.
- Planned short-term and long-term objectives for warehouse operations based on customer demand patterns.
- Managed negotiations with carriers and warehouse operators to secure competitive rates for services.
- Successfully organized the setup of new warehouse locations.
- Negotiated contracts with service providers to reduce costs.
- Collaborated with sales teams to fulfill customer requirements promptly.
- Discovered various warehouses that could benefit from a redesigned layout to optimize space usage.
- Collaborated effectively with other operational departments to improve interdepartmental communication.
Assistant Warehouse Manager
DiVal Safety
Buffalo, NY
10.2018 - 09.2021
- Developed and implemented safety policies and procedures for warehouse staff.
- Established processes to improve efficiency of warehouse operations.
- Ensured accuracy of shipping and receiving documents.
- Assisted with troubleshooting any technical issues that arose during operations.
- Oversaw the loading and unloading of incoming and outgoing shipments.
- Managed daily operations including scheduling personnel and assigning tasks.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
- Traveled to various remote locations to train on best practices.
- Resolved customer complaints related to product quality or delivery issues.
- Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
- Trained staff on warehouse management systems and procedures.
- Analyzed KPIs to identify areas for performance improvement.
- Train and instruct team on safe and efficient operation of powered industrial trucks
Education
GED -
Buffalo Public Schools Adult Education Center
Buffalo, NY01-2005
Skills
- Safety oversight
- Logistics Management
- Storage Management
- Workforce Management
- Cost Reduction
- Workflow Coordination
- Contract Negotiation
- Floor Space Maximization
- Policy Development
- Interpersonal Relationships
- Waste Reduction
- Cross-functional team leadership
- Travel Coordination
- Performance Improvement
- Program Oversight
- Growth planning
- Report Preparation
- Expense Reporting
- Goal Setting
- Capacity Planning
- Team Building and Motivation
- Project Management
Affiliations
- Residential construction in my free time and even spent time with organizations such as Habitat for Humanity performing volunteer work.
Certification
- Hazmat certifications
- Lean management course ( project to be completed for certification)
- Train the trainer certification
- Mobile elevated work platform certified
Timeline
Corporate Satellite Warehouse Manger
DiVal Safety
09.2021 - Current
Assistant Warehouse Manager
DiVal Safety
10.2018 - 09.2021
GED -
Buffalo Public Schools Adult Education Center