James Pavlonnis

• Monitored employee performance for compliance with regulations and policies.
• Supervised field operations teams to complete projects within established timelines.
• Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
• Resolved customer complaints to maintain satisfaction and loyalty.

• Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
• Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
• Enhanced customer satisfaction through timely deliveries and professional communication with clients.
• Adhered to all traffic laws while operating company vehicles for safe transportation of goods.

Delivered picture framing products in the Tri-state area.

Routes mostly consisted of NYC, Brooklyn, Long Island and Philadelphia