Timeline
Work History
Overview
Education
Skills
Summary
Software
Interests
Generic

James Perkins Jr.

Executive Leadership
Cleveland,OH

Timeline

Store Leader

Apple
07.2014 - 10.2018

Store Leader

Apple
04.2013 - 07.2014

Real Estate Investor

Self Employed Real Estate Investor
01.2013 - Current

Store Leader

Apple
01.2011 - 04.2013

Store Manager

Dillard's Department Stores
10.2009 - 01.2011

Store Manager

Dillard's Department Stores
10.2008 - 10.2009

Bachelor of Science - Political Science

University of Florida
08.1999 - 05.2004

Work History

Real Estate Investor

Self Employed Real Estate Investor
01.2013 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.

Store Leader

Apple
07.2014 - 10.2018
  • Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
  • Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
  • Coordinated with vendors to ensure timely delivery of merchandise while maintaining optimal stock levels instore.
  • Built loyal customer base by consistently delivering quality products, top-notch service and efficient check-out procedures.
  • Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
  • Boosted brand awareness through creative and multifaceted marketing strategies.
  • Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
  • Boosted customer satisfaction by implementing efficient store operations and addressing customer concerns promptly.
  • Evaluated market trends and competitor activities; adapted strategies accordingly to maintain a competitive edge in the industry.
  • Involved associates in decision-making processes to empower team and drive continued successes.
  • Established open communication channels with employees to encourage feedback sharing and improve team dynamics.
  • Tracked performance and communicated global insights with corporate leaders, sharing successes and strategies to proactively tackle any deficiencies.
  • Maintained visual merchandising standards, ensuring an appealing store appearance that attracted customers.
  • Elevated team performance with motivational approach and excellent training abilities.
  • Enhanced employee performance by conducting regular training sessions and providing constructive feedback.
  • Developed strong customer relationships by delivering exceptional service and personalized attention.
  • Achieved sales targets consistently by motivating team members and creating a positive work environment.
  • Improved employee retention rates through fostering a supportive work culture that promoted growth opportunities.
  • Developed marketing strategies by creating and implementing plans to promote store, attract new customers and increase sales.

Store Leader

Apple
04.2013 - 07.2014
  • Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
  • Improved employee retention rates through fostering a supportive work culture that promoted growth opportunities.
  • Educated and trained staff to equip with knowledge about products, customer service and store policies.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Evaluated market trends and competitor activities; adapted strategies accordingly to maintain a competitive edge in the industry.
  • Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
  • Achieved sales targets consistently by motivating team members and creating a positive work environment.
  • Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
  • Established open communication channels with employees to encourage feedback sharing and improve team dynamics.

Store Leader

Apple
01.2011 - 04.2013
  • Educated and trained staff to equip with knowledge about products, customer service and store policies.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Increased overall store productivity with effective scheduling, task delegation, and resource allocation.
  • Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
  • Involved associates in decision-making processes to empower team and drive continued successes.
  • Established open communication channels with employees to encourage feedback sharing and improve team dynamics.
  • Evaluated market trends and competitor activities; adapted strategies accordingly to maintain a competitive edge in the industry.

Store Manager

Dillard's Department Stores
10.2009 - 01.2011
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Store Manager

Dillard's Department Stores
10.2008 - 10.2009
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
  • Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
  • Streamlined store operations to reduce costs, negotiating with suppliers for better pricing and optimizing staff schedules for peak times.
  • Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Overview

17
17
years of professional experience
5
5
years of post-secondary education

Education

Bachelor of Science - Political Science

University of Florida
Gainesville, FL
08.1999 - 05.2004

Skills

Friendly, positive attitude

Teamwork and collaboration

Customer service

Problem-solving

Attention to detail

Flexible and adaptable

Dependable and responsible

Multitasking

Excellent communication

Critical thinking

Computer skills

Organizational skills

Calm under pressure

Active listening

Decision-making

Problem resolution

Verbal communication

Organization and time management

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Software

Apple macOS proficiency

Apple iOS proficiency

Microsoft Windows proficiency

Microsoft Office - Word Excel, Powerpoint proficiency

Apple Pages, Numbers, Keynote both for iOS and macOS proficiency

Android

Interests

Outdoors

Travel

Technology

Smart Home

Home Design and Remodeling

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James Perkins Jr.Executive Leadership