Overview
Work History
Education
Skills
Timeline
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James Phillips

Prescott,AZ

Overview

8
8
years of professional experience

Work History

Food Runner

Gabby's Grill
Prescott Valley, AZ
07.2021 - Current
  • Assisted servers to optimize guest dining experience.
  • Observed tables to tend to guest needs and identify customer service opportunities.
  • Orchestrated smooth and seamless workflow between kitchen and tables in fast-paced restaurant, resulting in quick delivery of proper orders with full customer satisfaction.

Host/busser

Olive Garden
Mankato, MN
04.2016 - 08.2017
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
  • Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.

Education

Associate of Science - Compute Systems And Applications

Yavapai College
Prescott, AZ

Skills

  • Active Directory
  • Jira
  • Activity Monitor
  • Microsoft Teams
  • Ticket Time Monitoring
  • nmap
  • Teamwork and Collaboration
  • Time Management
  • Effective Multitasking
  • Customer Service
  • Clear Communication
  • Relationship Building
  • Virtual Machine Operation
  • Cloud Management
  • Firewall Management
  • Decision Making
  • Team Collaboration
  • Software Management
  • Microsoft Excel
  • Microsoft Word
  • Technical Documentation
  • Diagnostic Tools
  • Kali Linux
  • WireShark
  • Windows Server 2022

Timeline

Food Runner

Gabby's Grill
07.2021 - Current

Host/busser

Olive Garden
04.2016 - 08.2017

Associate of Science - Compute Systems And Applications

Yavapai College

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James Phillips