James Polk
Spring,TX
Summary
Management professional specializing in sales process optimization and data analysis. Improved customer satisfaction through effective technical support and innovative solutions, resulting in increased sales opportunities. Skilled in developing strategic tools that enhance operations and drive revenue growth in industrial settings.
Overview
12
12
years of professional experience
Work History
Industrial Sales
Choice Fasteners
Spring
03.2024 - Current
- Monitored sales performance and identified areas for improvement, creating tools that enhanced material supply for customer orders.
- Provided technical support to customers, leading to improved customer satisfaction and expanded sales opportunities with key accounts.
- Developed root cause analysis tool that identified and resolved process issues, enhancing on-time efficiencies for order fulfillment.
- Tool Development: Developed a dashboard that visually represented key performance metrics in real-time, allowing for quick and informed decision-making.
Product Manager
Axial Global
Houston
06.2022 - 01.2024
- Strengthened relationships with key stakeholders and customers, aligning products with business objectives to enhance customer satisfaction and support business growth.
- Data Analysis and Reporting: Utilized SQL expertise to generate insightful reports on product pricing and bundling strategies, enhancing customer offerings, and driving revenue growth.
- Collaborated with Quality Management team to establish innovative processes that transformed slow-moving inventory into high-demand products, reducing waste and increasing profitability.
- Standardization and Streamlining: Pioneered the development of standardized inventory Min and Max levels for all raw materials and finished goods, ensuring streamlined operations and effective inventory management across diverse product offerings.
- Inventory Management and Optimization: Developed intricate SQL queries for dynamic reports, enabling optimal inventory management by analyzing historical part costs and raw material expenses, ensuring efficient supply chain operations.
Warehouse Manager
Axial Global
Houston
05.2022 - 01.2024
- Enhanced warehouse operations: Implemented improvements in order processing, utilizing efficient order management, traceability, and precise inventory techniques to optimize warehouse performance.
- Team Leadership and Coordination: Effectively scheduled and led cross-functional teams in Shipping, Receiving, Assembly, Inventory management, and cultivated a collaborative work environment.
- Streamlined order fulfillment: Revamped shipping process, eliminating invoicing delays by transitioning completed jobs to invoicing stage.
- Maintained accurate inventory: Conducted cycle counts to monitor inventory levels, ensured product availability and proper storage conditions to support efficient order fulfillment.
Subcontract Manager
Axial Global
Houston
05.2021 - 01.2024
- Data Analysis and Cost Optimization: Developed SQL reports to track subcontract costs per vendor, resulting in a 40% overall savings. Utilized data-driven insights to optimize expenditure and enhance financial efficiency.
- Strategic Vendor Expansion: Successfully on-boarded new subcontract vendors, diversifying the supply chain bolstering competitive pricing, and ensuring a robust and adaptable procurement network.
- Engineered tools for subcontract quote pricing, enabling precise bids and creating historical turnaround timelines for scheduling analysis, ensuring on-time delivery and enhancing client satisfaction.
- Reconciled subcontract invoices, validating pricing consistencies and addressing irregularities, maintaining accurate records and resolving discrepancies promptly.
Inventory Control Manager
Axial Global
Houston
07.2020 - 05.2021
- Inspections: Led teams in material inspections, cycle counts, and inventory organization, improving inventory and database accuracy while enhancing operational efficiency.
- Inventory Assessments: Conducted comprehensive warehouse inventory audits, reducing dead inventory by 75% during ownership transition and optimizing storage space.
- Inventory Management: Executed strategic inventory reduction consolidation, reclassifying slow-moving inventory into accessible capital and optimizing resource utilization.
- Inventory Optimization: Proactively executed material changes and internal audits, facilitating more targeted material purchasing decisions.
Quality Control
Axial Global
Houston
11.2019 - 07.2020
- Conformance: Executed rigorous testing and generated detailed reports on findings, ensuring components met company quality standards and enhancing overall product reliability.
- Inspections: Managed first article inspections for manufactured parts, verifying adherence to established processes and confirming products met customer specifications and production standards, improving compliance rates.
- Quality Control: Collaborated with sales teams and department managers to address and resolve issues related to manufactured products, fostering cross-department communication and enhancing product quality.
Realtor
Keller Williams
Houston
01.2018 - 10.2019
- Led negotiations on purchase terms and coordinated property closings, ensuring positive experiences for all parties involved.
- Facilitated real estate transactions by collaborating with lenders, home inspectors, general contractors, and escrow companies, ensuring smooth processes.
- Managed and optimized property exposure by strategically scheduling and coordinating showings and open houses, increasing visibility and engagement for listed properties.
- Market Analysis: Analyzed housing market statistics, available inventory, active markets, and shifting industry dynamics, enabling informed decision-making and strategic positioning in the market.
Estimator
Pentair Thermal Managment
Houston
01.2015 - 12.2016
- Proposal Development: Developed comprehensive technical proposals and preliminary designs for industrial heating insulation installation projects, catering to the Heavy Industrial, Chemical, and Oil & Gas industries. Ensured the proposals were crafted to meet the specific requirements of each sector.
- Managed delivery of estimates and proposal milestones by thoroughly reviewing piping isometric takeoff drawings and relevant documentation to ensure accuracy and compliance.
- Compliance and Risk: Reviewed inquiry documents, meticulously identifying competitive advantages, assessing risks, and ensuring strict compliance with customer specifications.
- Coordinated with cross-functional teams, including executive management, regional/global business development managers, engineers, project execution teams, sales, and estimating teams to align project objectives and enhance collaboration.
- Led strategy and development meetings on business opportunities with executive management teams, providing insights and expertise to guide informed decision-making.
Project Manager
Trinity Estate Homes
Houston
11.2014 - 12.2015
- Project Management: Successfully oversaw custom home construction projects spanning 5000 to 6500 sq ft, valued from $1.3 to 2.2 million, ensuring on-time completion within a 10-12 month timeline.
- Construction Management: Managed four consecutive projects focusing on construction budgets, contractor/vendor bids, quality control, customer relations, and intricate construction details. Maintained oversight to ensure seamless coordination and adherence to project goals.
- Workflow Collaboration: Held accountability for all construction phases, from foundation to final product. Coordinated and scheduled contractors to foster timely workflow processes and implemented strategies to streamline operations.
- Project Collaboration: Facilitated bi-weekly meetings with homeowners, contractors, vendors, designers, engineers, and architects. Cultivated a collaborative atmosphere with open communication, enabling timely decisions and keeping projects on track.
Education
B.A. - Speech Communications, English
Sam Houston State University
Huntsville12-2002
Skills
- Technical sales
- Sales process improvement
- Customer relationship management
- Stakeholder management
- Supply chain management
- Data analysis
- Process innovation
Timeline
Industrial Sales
Choice Fasteners
03.2024 - Current
Product Manager
Axial Global
06.2022 - 01.2024
Warehouse Manager
Axial Global
05.2022 - 01.2024
Subcontract Manager
Axial Global
05.2021 - 01.2024
Inventory Control Manager
Axial Global
07.2020 - 05.2021
Quality Control
Axial Global
11.2019 - 07.2020
Realtor
Keller Williams
01.2018 - 10.2019
Estimator
Pentair Thermal Managment
01.2015 - 12.2016
Project Manager
Trinity Estate Homes
11.2014 - 12.2015
B.A. - Speech Communications, English
Sam Houston State University