Jira
James Poppenhusen
Scrum Master
Temple,TX
Summary
Organized Consultant committed to achieving operational objectives of each project by contributing to strategic plans and reviews. Hands-on experience planning, analyzing and implementing high profile government projects and establishing schedules and project parameters. Solves critical issues in time-sensitive environments.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
4
4
Certificates
Work History
Scrum Master
CGI Federal
Belton, TX
06.2023 - Current
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
- Worked effectively with multiple Scrum teams
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
Project Management
CGI Federal
Belton, Texas
05.2021 - 05.2023
- Responsible for quarterly creation and distribution of various project level documents including project work plans, release scope matrixes, deployment calendars, and others.
- Performed system approval calls for U.S. government clients receiving approvals for 100% of deployments
User Acceptance Testing (UAT) Lead
CGI Federal
Belton, Texas
03.2020 - 05.2023
- Implemented user acceptance testing with focus on documenting defects, identifying bottlenecks and executing test cases.
- Managed over 70 client centered calls per year
- Reduced end user defect counts, incidents and testing guide updates by up to 50% year over year
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
- Gathered requirements on end user reported defects/enhancements
- Developed and maintained defect databases for known issues.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Incorporated delivery requirements into planning of testing schedules.
Quality Assurance Analyst
CGI Federal
Belton, Texas
06.2018 - 03.2020
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Created and achieved product quality objectives and met product specifications.
- Created successful test scripts to manage automated feature testing
Education
MBA - Management
Texas A&M International University
Laredo, TX 08.2022 - Current
Bachelor of Science -
University of Mary Hardin-Baylor
Belton, TX 08.2012 - 05.2016
Skills
Documentation skills
Gantt Charts
Critical Thinking
Flexible and Adaptable
Self-Motivated
Scenario Planning
Test implementation
Manual test case preparation
Defect monitoring
Planning and Coordination
Customer Focused
Decision Making
High Efficiency
Servant Leadership
Software
Confluence
Microsoft Excel
Microsoft Project
Certification
SAFe Scrum Master
Timeline
Scrum Master
CGI Federal
06.2023 - Current
PMI - Project Management Professional
05-2023
SAFe 6 POPM
04-2023
MBA - Management
Texas A&M International University
08.2022 - Current
Project Management
CGI Federal
05.2021 - 05.2023
SAFe Scrum Master
10-2020
User Acceptance Testing (UAT) Lead
CGI Federal
03.2020 - 05.2023
SAFe 4 Practitioner
04-2019
Quality Assurance Analyst
CGI Federal
06.2018 - 03.2020
Bachelor of Science -
University of Mary Hardin-Baylor
08.2012 - 05.2016