Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic
James Poppenhusen

James Poppenhusen

Scrum Master
Temple,TX

Summary

Organized Consultant committed to achieving operational objectives of each project by contributing to strategic plans and reviews. Hands-on experience planning, analyzing and implementing high profile government projects and establishing schedules and project parameters. Solves critical issues in time-sensitive environments.

Overview

5
5
years of professional experience
4
4
years of post-secondary education
4
4
Certificates

Work History

Scrum Master

CGI Federal
Belton, TX
06.2023 - Current
  • Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
  • Worked effectively with multiple Scrum teams
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.

Project Management

CGI Federal
Belton, Texas
05.2021 - 05.2023
  • Responsible for quarterly creation and distribution of various project level documents including project work plans, release scope matrixes, deployment calendars, and others.
  • Performed system approval calls for U.S. government clients receiving approvals for 100% of deployments

User Acceptance Testing (UAT) Lead

CGI Federal
Belton, Texas
03.2020 - 05.2023
  • Implemented user acceptance testing with focus on documenting defects, identifying bottlenecks and executing test cases.
  • Managed over 70 client centered calls per year
  • Reduced end user defect counts, incidents and testing guide updates by up to 50% year over year
  • Evaluated function, performance and design compliance of every product against design standards and customer needs.
  • Gathered requirements on end user reported defects/enhancements
  • Developed and maintained defect databases for known issues.
  • Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
  • Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
  • Authored and maintained well-organized, efficient and successful manual test cases for entire team.
  • Incorporated delivery requirements into planning of testing schedules.

Quality Assurance Analyst

CGI Federal
Belton, Texas
06.2018 - 03.2020
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
  • Created and achieved product quality objectives and met product specifications.
  • Created successful test scripts to manage automated feature testing

Education

MBA - Management

Texas A&M International University
Laredo, TX
08.2022 - Current

Bachelor of Science -

University of Mary Hardin-Baylor
Belton, TX
08.2012 - 05.2016

Skills

Documentation skills

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Software

Jira

Confluence

Microsoft Excel

Microsoft Project

Certification

SAFe Scrum Master

Timeline

Scrum Master

CGI Federal
06.2023 - Current

PMI - Project Management Professional

05-2023

SAFe 6 POPM

04-2023

MBA - Management

Texas A&M International University
08.2022 - Current

Project Management

CGI Federal
05.2021 - 05.2023

SAFe Scrum Master

10-2020

User Acceptance Testing (UAT) Lead

CGI Federal
03.2020 - 05.2023

SAFe 4 Practitioner

04-2019

Quality Assurance Analyst

CGI Federal
06.2018 - 03.2020

Bachelor of Science -

University of Mary Hardin-Baylor
08.2012 - 05.2016
James PoppenhusenScrum Master