James Prescod-Rehmat
Waterbury,CT
Summary
Hard working high school graduate seeking a position to apply his leadership and group-oriented mindset. Able to work long hours in a fast paced work environment and ability to learn new skills quickly and apply them properly.
Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Customer Service/Cashier
Brooklyn Bakery
01.2022 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Met customer service goals and exceeded customer expectations.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Developed and managed relationships with customers to increase customer loyalty.
Education
High School Diploma - Carpentry
Kaynor Tech
01.2021
Skills
- Customer service / Customer complaint resolution
- Reliability and punctuality
- Patience and composure
- Payment collection / Cash Handling / Cash register operation
- Merchandise restocking
- Adaptability and flexibility
- Phone etiquette
- Time management
Timeline
Customer Service/Cashier
Brooklyn Bakery
01.2022 - Current
High School Diploma - Carpentry
Kaynor Tech
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