Summary
Overview
Work History
Education
Skills
Timeline
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James Preston

Greensboro,NC

Summary

Dynamic professional with a strong work ethic and decision-making skills, previously at Streamsong Golf Resort. Proven track record in enhancing customer satisfaction and optimizing operations. Adept at weather monitoring and ensuring safety awareness, fostering a positive environment while training new hires and resolving guest concerns effectively.


30 years of management, customer service, able to multi-task, outstanding peoples skills.

Overview

53
53
years of professional experience

Work History

Golf Course Attendant

Streamsong Golf Resort
11.2019 - 06.2025
  • Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.
  • Greeted golf course guests and shared information on course conditions, rules and gameplay.
  • Aided in the training of new hires, ensuring they were equipped with knowledge of golf course policies and procedures.
  • Ensured a safe environment for all patrons by strictly enforcing golf course rules and regulations.
  • Maintain health and welfare checks on guests.
  • Observed guests for proper use of equipment and respectful behavior on property.
  • Delivered exceptional customer service through timely resolution of guest complaints or concerns regarding their experience at the facility.
  • Optimized pace of play on the course by monitoring player speed and providing guidance when necessary.

General Manager

Lakeland Marine Raiders Football Team
04.2014 - 12.2017
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Formulated policies and procedures to streamline operations.
  • Managed budget implementations, employee evaluations, and contract details.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.

Assistant General Manager

Af2 Peoria Pirates
05.1995 - 11.2001


  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Publications Director
  • Media Director
  • Director of Football Operations
  • Wrote and designed game day operations
  • Wrote post game articles for website


Air Traffic Controller

U.S. Navy
12.1972 - 07.1994
  • Managed complex situations under pressure, demonstrating exceptional decision-making abilities for the safe management of aircraft.
  • Controlled arrivals and departures and transitioned aircraft across airfield and flight line.
  • Maintained clear communication with pilots, ground crews, and other controllers to ensure smooth coordination of aircraft movements.
  • Controlled arrivals and departures while assigned duty on aircraft carriers
  • Provided accurate weather updates to pilots, enabling informed decisions regarding flight paths and potential hazards.
  • Implemented contingency plans during emergency situations to minimize risks while maintaining efficient air traffic management practices.
  • Developed comprehensive training programs for new hires, fostering a culture of excellence among air traffic controller teams.


Education

High School Diploma -

Watseka High School
Watseka, IL

Skills

  • Weather monitoring
  • Safety awareness
  • Course etiquette
  • Strong work ethic
  • Decision-making
  • Time management
  • Customer assistance
  • Teamwork and collaboration

Timeline

Golf Course Attendant

Streamsong Golf Resort
11.2019 - 06.2025

General Manager

Lakeland Marine Raiders Football Team
04.2014 - 12.2017

Assistant General Manager

Af2 Peoria Pirates
05.1995 - 11.2001

Air Traffic Controller

U.S. Navy
12.1972 - 07.1994

High School Diploma -

Watseka High School

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James Preston