Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Quinn

West Suffield,CT

Summary

Diligent and knowledgeable [Job Title] with [Number] years of experience rendering customer service in [Type] environments. Committed to providing customers with all relevant information to support purchasing and promote best practices in handling of firearms. Promotes revenue growth and meet sales objectives.

Overview

26
26
years of professional experience

Work History

Firearms Sales Associate

Cabela's
11.2022 - 12.2023
  • Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for firearms purchases.
  • Conducted thorough background checks for firearm sales, ensuring compliance with federal regulations and promoting safety within the community.
  • Developed strong relationships with vendors, negotiating favorable pricing and terms for firearms and accessories.
  • Enhanced store reputation by consistently delivering exceptional customer service and demonstrating expertise in various types of firearms.

Paper Converting Mechanic

Gibbs Brower Inc
10.2012 - 10.2023
  • Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
  • Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.
  • Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
  • Strengthened relationships with suppliers by negotiating favorable pricing on parts, leading to cost savings for the company without compromising quality.

Store Manager

Better Bedding
04.2002 - 05.2010
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Sales Manager

Bedding Loft
06.1998 - 04.2001
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.

Education

Bachelor of Science - Political Science

University of Hartford
West Hartford, CT

Skills

  • Excellent Written and Verbal Communication
  • Exceeding Customer Expectations
  • Time Management
  • Customer Needs Assessment

Timeline

Firearms Sales Associate

Cabela's
11.2022 - 12.2023

Paper Converting Mechanic

Gibbs Brower Inc
10.2012 - 10.2023

Store Manager

Better Bedding
04.2002 - 05.2010

Sales Manager

Bedding Loft
06.1998 - 04.2001

Bachelor of Science - Political Science

University of Hartford
James Quinn