James Ragsdale
Issaquah,WA
Summary
Well versed in many aspects of the marine industry. I'm committed to working as part of a strong team to maintain and repair customer vessels. To grow customer service through experience, good time management, and decision-making abilities.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Master Mechanic
Pacific Yacht Management
Seattle, WA
12.2018 - Current
- Diagnose and repair performance related issues on marine diesel engines.
- Coordinate and perform preventative maintenance on all engine room machine equipment.
- Perform re-powers, including project layout and R&R of equipment.
- Coordinate and manage boat repair work performed by outside vendors.
- Work directly with boat owners, educating and guiding them down the right repair path as needed.
Marine Field Supervisor
Pacific Power Group
Kent, WA
10.2014 - 10.2018
- Supervised and coordinated daily activities of marine field personnel to ensure efficient operations.
- Provided guidance to technicians on job-related tasks, techniques, best practices.
- Deal direct with boat owners and or boat reps to coordinate repair work.
- Monitored project progress against established timelines and budgets.
- Coordinate with boat builders to meet their needs.
- Involved with the ordering of parts as well as logistics as needed.
Marine Field Technician
Pacific Power Group
Kent, WA
10.1994 - 10.2014
- Diagnosed problems and determined the appropriate repair process for a variety of Detroit Diesel, MTU, and Mercedes engines.
- Performed preventative maintenance on equipment, including oil changes, lubrication, filter replacements and tune ups.
- Rebuilt engines in the shop as well as performed in-frame overhauls in vessel.
- Performed diagnostics with laptop including DDDL and Diasys.
- Work with boat builders in the commissioning process of new MTU installations.
Education
Diesel Technology
South Seattle Community College
Seattle, WA06.1996
Skills
- Troubleshooting and Diagnostics
- Installing Equipment
- Maintaining Records
- Preventive Maintenance Procedures
- Service Scheduling
- Engine Repair
- Computerized Diagnostics
- Customer Relations
- Vendor Relations
- Repair Documentation
- Repair Cost Estimation
- Scheduled Maintenance
Affiliations
- Kayaking
- Camping
- Hiking
- All things Dogs
Certification
- Volvo Penta Heavy Duty Diesel course certificate - 11/94
- DDEC Marine course certificate - 10/99
- MTU M1/E MDEC course certificate - 3/07
- MTU S4000 Service M1 course certificate - 5/07
- MTU S2000CR M1/M course certificate - 6/09
- MTU M1/E ADEC/M course certificate - 12/09
- MTU M1/E ECS-UNI/M course certificate - 11/10
- MTU S4000-03 M1/C&I course certificate - 8/11
References
References available upon request.
Timeline
Master Mechanic
Pacific Yacht Management
12.2018 - Current
Marine Field Supervisor
Pacific Power Group
10.2014 - 10.2018
Marine Field Technician
Pacific Power Group
10.1994 - 10.2014
Diesel Technology
South Seattle Community College
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