James Reed
Fort Collins,CO
Summary
Service-driven Head Bartender drawing from broad knowledge of cocktails, craft beers and ciders to provide targeted, customer-oriented service. Detailed inventory manager, coordinating product stocking and shipments. Team-oriented leader with clear communication and collaborative approach to workplace administration.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Bartender
The Post Chicken And Beer
09.2021 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Crafted special drink and cocktail menu items for seasonal offerings.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Trained 7 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Served high customer volumes during special events, nights, and weekends.
Retail Sales Associate
AT&T
06.2020 - 04.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Participated in weekly sales coaching to outline sales goals and directives to achieve quotas and customer satisfaction
- Managed up to 10+ customers and 20+ customer calls per day
- Increased sales by 20 percent month over month
- Trained and supervised new employees to use selling strategies and apply best practices.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Fine Dining Server
Legal Sea Foods - Copley Square
02.2019 - 02.2020
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Suggested wine pairings to go with specific menu items.
- Ran food from chefs to guest tables with dishes that required special serving techniques.
- Managed sections for smooth flow of guests and orders.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Rolled silverware, set up tables and polished glassware and silverware.
- Supported needs of 15- person wait staff who attended to specific needs of countless customers daily for 300 person capacity restaurant with social relevancy and intentionality
Education
Some College (No Degree) - Professional Music
Berklee College of Music
Boston, MASome College (No Degree) - Business Economics
University of Wyoming
Laramie, WYSkills
- Preparing Garnishes
- Inventory Control
- Employee Coaching
- Suggestive Selling
- Store Organization
- Product Knowledge
- Loss Prevention
- Payment Processing
- POS System Operations
- Extensive Performance Background
Certification
Certificate of Completion, Bartender 101
- Fort Collins Academy of Bartending, (*accredited and regulated by Colorado Board of Higher Education)
Timeline
Lead Bartender
The Post Chicken And Beer
09.2021 - Current
Retail Sales Associate
AT&T
06.2020 - 04.2021
Fine Dining Server
Legal Sea Foods - Copley Square
02.2019 - 02.2020
Some College (No Degree) - Professional Music
Berklee College of Music
Some College (No Degree) - Business Economics
University of Wyoming
Similar Profiles
PAIGE JONATHASPAIGE JONATHAS
Server at The Post Chicken and BeerServer at The Post Chicken and Beer
Wilfredo ChavezWilfredo Chavez
Sous Chef at The Post Chicken and BeerSous Chef at The Post Chicken and Beer
Jeff HoernerJeff Hoerner
Server at Post Chicken & BeerServer at Post Chicken & Beer
Michael BowlesMichael Bowles
Buyer/Sales Associate at The CupboardBuyer/Sales Associate at The Cupboard
Nadezhda AbykovaNadezhda Abykova
Junior Brand Manager at OCitizensJunior Brand Manager at OCitizens