Motivated and customer-focused professional seeking the Guest Service Representative position. Offering a strong background in customer service, team collaboration, and product knowledge to create a welcoming environment and provide exceptional service to clients
• Personal Shopper for Instacart, efficiently picking up and delivering local food orders.
• Provided timely and accurate service, ensuring customer satisfaction.
• Utilized GPS/Navigation applications for efficient route planning and delivery.plications for efficient route planning and delivery.
• Led daily operations of supportive living facility, emphasizing mental health and personal growth.
• Managed transportation logistics for residents, ensuring they attended important classes, appointments, and self-help groups.
• Facilitated communication between residents and external agencies for comprehensive support.
• Provided counseling to caseload of 15 patients monthly, emphasizing trust and satisfaction.
• Conducted psychosocial assessments and collaborated on individualized treatment plans.
• Delivered educational sessions on substance abuse prevention and recovery.
• Supervised and supported residents in a mental health residential setting.
• Conducted life skills training, empowering residents with essential skills.
• Managed transportation logistics for residents' appointments and self-help group participation.
- Team Leadership
- Strategic Planning
- Time Management
- Crisis Intervention
- Case Management
- Strong Written and Verbal Communication
- Nevada Driver's License, December 2021 to July 2029, Class C Driver's License
- TAM CARD (Techniques of Alcohol Management), March 2021 to March 2026
- CPR/BLS Certification, June 2022 to June 2024, Basic Life Support Certificate