James R. Fitzpatrick
Spring Valley
Summary
Dynamic security professional with extensive experience at Allied Universal Security, excelling in operational oversight and staff training. Proven ability to enhance safety through proactive measures and effective communication. Skilled in Excel data manipulation and adept at fostering positive relationships, ensuring compliance and security excellence across diverse environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Security Officer
Westmoreland Security
San Diego
08.2023 - Current
- Identified and reported disturbances promptly while maintaining vigilance at assigned doors in VA La Jolla.
Effectively collaborated with authorities to address and resolve security concerns.
Security Officer
Professional Security Consultants
El Cajon
03.2023 - 11.2023
- Mall Security at Parkway Plaza (Same as below)
Shift Lead
Allied Universal Security
San Diego
10.2021 - 03.2023
- Oversaw day-to-day operations during graveyard shift for major video game designer.
- Ensured contract compliance through regular inspections of post and facility.
- Supervised staff, coordinating staffing, scheduling, and on-site training for security officers.
- Conducted performance appraisals and recommended disciplinary actions when necessary.
- Executed standard security officer functions, including customer service and foot patrols.
- Managed front desk concierge duties to enhance visitor experience.
- Monitored security measures to maintain safety across building and stage areas.
Security Officer/Shift Lead
G4S
San Diego
09.2020 - 10.2021
- Executed access control procedures to secure premises and monitor visitor entry.
- Delivered exceptional customer service to enhance visitor experience.
- Utilized thermal scanner to screen visitors for COVID-19 symptoms.
Security Officer
Professional Security Consultants
El Cajon
03.2019 - 05.2021
- Conducted foot and vehicle patrols of mall and parking areas to ensure safety of patrons and employees.
- Inspected storefronts for signs of vandalism and theft to maintain security standards.
- Escorted transients and individuals in crisis off mall property during nightly shifts.
- Responded promptly to burglary and fire alarms, ensuring swift resolution.
- Provided customer service by answering inquiries and directing patrons to desired locations.
- Gained positive rapport with mall staff and regular customers through effective communication.
- Assisted stabbing victim until police arrival, demonstrating commitment to safety.
- Arrested commercial burglar, contributing to overall security efforts at the mall.
Patrol Driver
Command Security Corp.
San Diego
12.2011 - 03.2019
- Patrolled 20 commercial and residential locations nightly, ensuring safety and responding to alarms.
- Checked parking garages and secured building doors, preventing unauthorized access and discrepancies.
- Provided personal assistance, escorting employees and residents to vehicles as needed.
- Coordinated with police during medical emergencies and break-ins to ensure prompt response.
- Trained new employees on standard security procedures to enhance team efficiency.
- Acted swiftly to save life of potential suicide victim.
- Assisted rape victim until police arrived, providing crucial support.
- Located lost Downs Syndrome boy, ensuring safe return to guardians.
Security Officer, Shift Supervisor
Guardsmark/Universal Protection
San Diego
10.2014 - 11.2015
- Monitored 45-camera CCTV system to enhance facility security.
- Conducted two 3.5-mile foot patrols of shipyard, identifying safety hazards and intrusions.
- Checked employee badges and bags during entry and exit to maintain security protocols.
- Signed in/out trucks and vehicles, ensuring accurate tracking for facility access.
- Performed vehicle inspections to detect explosives and contraband.
- Oversaw warehouse operations, verifying truck and container contents against bill of lading.
- Developed strong rapport with military personnel and coworkers, fostering a positive workplace environment.
Security Officer
Penske Automotive/United Auto Group
San Diego
09.2009 - 02.2013
- Conducted mobile patrols across 19 luxury car lots, including Mercedes-Benz and BMW.
- Monitored surveillance footage to detect theft and assist customers.
- Prepared medical emergency incident reports to document critical situations.
- Eliminated annual car thefts by implementing proactive security measures.
- Collaborated with law enforcement to apprehend car thieves.
Education
Twenty semester college units - Criminal Justice, Security Management, PC832
Grossmont College
El Cajon, CASkills
- Word processing expertise
- Excel data manipulation
- PowerPoint creation
- Outlook management
Certification
- California Class C Driver’s License
- California Guard Card
- California Mace/OC Spray
- First Aid
- CPR
- AED
- Baton
- Mace/OC certified
- PC832
References
Excellent personal and professional references available on request.
Timeline
Security Officer
Westmoreland Security
08.2023 - Current
Security Officer
Professional Security Consultants
03.2023 - 11.2023
Shift Lead
Allied Universal Security
10.2021 - 03.2023
Security Officer/Shift Lead
G4S
09.2020 - 10.2021
Security Officer
Professional Security Consultants
03.2019 - 05.2021
Security Officer, Shift Supervisor
Guardsmark/Universal Protection
10.2014 - 11.2015
Patrol Driver
Command Security Corp.
12.2011 - 03.2019
Security Officer
Penske Automotive/United Auto Group
09.2009 - 02.2013
Twenty semester college units - Criminal Justice, Security Management, PC832
Grossmont College