James Riegerix
Bridgeton,MO
Summary
Knowledgeable Field Service Technician with 9+ years of experience completing projects. adaptable, Diligent, and dependable, with an excellent follow-through. hands on, and well versed in consulting issues to assess repair needs.
Overview
13
13
years of professional experience
Work History
Field Service Technician
ORBCOMM
08.2022 - 09.2023
- Completed installs of tracking devices in fleet vehicles.
- Trained customers on equipment use after installation.
- Trained 3rd party installers on how to properly install the devices.
- Troubleshooting issues to find the best resolution to make sure the customers fleet is compliant.
- Traveling weekly all over North America for various customers.
- Operated hand tools and power equipment according to corporate safety procedures.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
- Observed field safety protocols to prevent injuries and accidents.
- Communicated with vendors, upper management and peers.
- Trained customers on equipment after installation.
- Diagnosed and repaired mechanical issues according to industry standards.
Field Service Technician
I.D. Systems
03.2022 - 08.2022
- Operated hand tools and power equipment according to corporate safety procedures.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
- Observed field safety protocols to prevent injuries and accidents.
- Communicated with vendors, upper management and peers.
- Mentored and trained new employees on processes, flow and safety procedures.
- Trained customers on equipment after installation.
- Documented repair methods and maintenance processes to improve support analysis.
- Wrote detailed service reports describing work completed, issues and recommendations.
Field Service Technician
Orbcomm
05.2014 - 03.2022
- Completed installs of tracking devices in fleet vehicles.
- Trained customers on equipment use after installation.
- Trained 3rd party installers on how to properly install the devices.
- Troubleshooting issues to find the best resolution to make sure the customers fleet is compliant.
- Traveling weekly all over North America for various customers.
- Operated hand tools and power equipment according to corporate safety procedures.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
- Observed field safety protocols to prevent injuries and accidents.
- Communicated with vendors, upper management and peers.
- Trained customers on equipment after installation.
- Diagnosed and repaired mechanical issues according to industry standards.
Electrician
DC Electric
03.2013 - 05.2014
- Performed electrical utility services for industrial based and new building projects.
- Consistently worked to code on all projects, utilizing drawings and manuals.
- Wiring boat docks and newly built homes, rough ins and re wiring older buildings.
- Troubleshooting issues and finding the best resolution.
- Setting up and coordinating appointments with customers.
Delivery Driver
Papa Johns International Inc.
02.2011 - 05.2014
- Delivery driver
- Answered calls and took orders
- Food preparation
- Promoting via canvassing and door hanging fliers
Education
Fort Zumwalt North High
O'Fallon, MO2007
Skills
- Field installation expert
- Test equipment operation
- Fixture installation
- Diagnostic testing
- Work order management
- Troubleshooting and repair
- Training and mentoring
- Power tools
- Heavy lifting
- Documentation and reporting
- Attentive to detail
- Strong collaborative skills
Timeline
Field Service Technician
ORBCOMM
08.2022 - 09.2023
Field Service Technician
I.D. Systems
03.2022 - 08.2022
Field Service Technician
Orbcomm
05.2014 - 03.2022
Electrician
DC Electric
03.2013 - 05.2014
Delivery Driver
Papa Johns International Inc.
02.2011 - 05.2014
Fort Zumwalt North High
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