Detail-oriented Training Manager specializing in budget oversight and contract negotiations. Known for successfully managing community operations and enhancing resident experiences through effective training and communication strategies.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Training Manager
Associated Asset Management
Hilton Head Island, South Carolina
01.2020 - Current
Managed community operations to ensure compliance with association guidelines.
Coordinated meetings with homeowners and board members to address concerns.
Oversaw maintenance staff, achieving timely completion of service requests.
Developed community programs to enhance resident engagement.
Prepared budgets and financial reports for board review.
Facilitated communication between residents and management to resolve conflicts.
Reviewed vendor contracts to secure quality services at competitive rates.
Trained new staff on operational procedures and community policies.
Property Manager
Beachside Getaway
Hilton Head Island, SC
03.2017 - 09.2019
Managed daily operations of vacation rental properties along the coast.
Coordinated maintenance requests and inspections for property upkeep.
Community Association Manager
Market South Management
Savannah, Georgia
01.2013 - 10.2015
Community Manager
Associa
Hilton Head Island, SC
02.2012 - 04.2013
Property Manager
Sea Pines Resort
Hilton Head Island, South Carolina
01.2009 - 01.2012
Senior Community Association Manager
Coastal Community Association Management
Bluffton, South Carolina
01.2008 - 01.2009
Property Administrator
Property Administrators, Inc.
Hilton Head Island, SC
01.2003 - 01.2008
Line Supervisor
Mercury Air Group
Johns Island, South Carolina
01.1998 - 01.2003
Trained new employees on safety protocols and operational procedures.
Monitored equipment performance and conducted routine maintenance checks.
Managed employees for maximum productivity, efficiency and job safety.
Senior IT Support Analyst / Helpdesk Supervisor at Associated Asset ManagementSenior IT Support Analyst / Helpdesk Supervisor at Associated Asset Management